Since updating app today I have not been able to open it keeps closing app tried reinstalling the app but has the same result it was fine until the update I've still got some issues left to get from my annual subscription please help
Tried on two different devices, with loads of free space. Keeps crashing upon opening after opening and closing the app 2-3 times successfully. Uninstalled and reinstalled multiple times. Still keeps crashing. No help from customer service. Canceling my subscription of the magazine now.
Will not let me log in since last update even after several 'successful' password changes and reinstalling. No response via email or social media. No support. Useless waste of my subscription.
Stops before even starting
After update not reading older issues Great to have the magazine in digital format but after updating to Android 6 all the older issues are not read by the app. The older issues still occupy space and re-downloading will result in additional downloading charges. Moreover the app keeps the mobile on and any interruption result in restarting of download whereas it should carry-on from the point of interruption, which results in more than needed data download Chagres.
Hello! Thanks for supporting the magazine, we really appreciate it. This update means we’re ironed out a few minor bugs that were affecting a small minority of users. If you have any questions, please don’t hesitate to get in touch with our support team by emailing email@example.com and we’ll help you out!
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