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Very easy to use. Can make and cancel appointments for both in person and virtual. If I have a problem with my pharmacy it's easy to address. Can access after visit summations and recommendations and see test results too. Adding to my review, this app is slow to open and even slower to connect. I've cleared the Cache but it doesn't help. I dont know what else I can do. Can you speed it up?
8 people found this review helpful
Baylor Scott and White Health
July 19, 2022
Hi Patricia, thank you for taking the time to share your review. User experience is very important to us and we will share your feedback with our development team.
Great app, very convenient. However, since the recent update (12/14ish), it has not worked on my Samsung phone anymore. It freezes when I try to access it. I've Uninstalled it and reinstalled it. It's been unavailable for over a week now. Sadly, I've really needed it to communicate with my doctor about my heart issues. Very inconvenient time to stop working. Will give it one more try. Then Uninstalling for good.
97 people found this review helpful
Very good app, great to have your history, medication list and pre-existing conditions in case of an emergency. Also appreciate being able to make appts completely thru the app, wonderful to have a complete list of your treating Doctors. Only improvement would be if I was able to use it from my home. Currently I have to get in my golf cart and drive 1 block to the lake where I get a strong signal.
54 people found this review helpful