4.6
30.1K reviews
500K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Baylor Scott & White’s newly redesigned MyBSWHealth app gives you the ability to manage all of your healthcare needs.

With the redesigned app, you can:

• Find doctors in your network and schedule appointments with ease
• Securely communicate with your care team
• Complete a telehealth visit and get a diagnosis on your smart phone without leaving home
• View lab results and past visit summaries
• Review and pay bills
• View deductible, out of pocket max, and claims information if you are a member of the Scott and White Health Plan
• Manage your family’s healthcare needs from a single place

The MyBSWHealth app is just one way that Baylor Scott & White is making healthcare the way it should be.
Updated on
Jan 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Health and fitness and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.6
29.1K reviews
Jod 1
February 5, 2024
Buggy UX mess. Instead of back or X closing a message and returning to the list of messages, it exits the app. Exiting the app logs you out, as does almost anything. The appointment reminders and test results are difficult to access or read, and the app does not improve communication with the office. Payment information is inaccurate. Horrible app.
14 people found this review helpful
Did you find this helpful?
Baylor Scott and White Health
February 12, 2024
Thank you for providing us with this detailed feedback. We have shared your review directly with our development team.
lisa matthews
October 6, 2023
App no longer works. I can log in and see the dashboard, but get an error when I click any option. I know 7 others who currently have the same issue, including my husband. This was a vital app for my family. UPDATE: If you turn off wi-fi, the app will function correctly. The issue is a conflict with wifi. The network being used doesn't seem to matter. I've tried it on several networks. But turning off wi-fi on your phone solves the issue and allows the app to function correctly.
75 people found this review helpful
Did you find this helpful?
Baylor Scott and White Health
October 6, 2023
Thank you for sharing, lisa. If you need assistance, please feel free to reach out to the MyBSWHealth Technical Help Desk at 855-691-0180 available Monday – Friday from 7 am - 6 pm.
Teresa Robertson
December 22, 2020
Great app, very convenient. However, since the recent update (12/14ish), it has not worked on my Samsung phone anymore. It freezes when I try to access it. I've Uninstalled it and reinstalled it. It's been unavailable for over a week now. Sadly, I've really needed it to communicate with my doctor about my heart issues. Very inconvenient time to stop working. Will give it one more try. Then Uninstalling for good.
215 people found this review helpful
Did you find this helpful?