Bay State Bank Mobile

Bay State Savings Bank

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About this app

Easily access all of your accounts and features right at your fingertips with our mobile app. Manage your accounts, deposit checks, make transfers, pay bills and more!

Manage Your Accounts
[+] Monitor your checking and savings accounts (current and available)
[+] View mortgage, auto loan and other account balances
[+] Set up Account Alerts and adjust your preferences
[+] Easily access and manage your cards in app

Quick Access
[+] Enable Touch ID® or Face ID® for a fast and safe way to access your account
[+] View your balances on the go with Fast Balances

Enhanced Navigation
[+] My profile menu to manage notifications and personal preferences
[+] Navigation tray with quick access to our top used features
[+] Hamburger menu with all of the transactional tools needed to stay on top of your finances

Deposit Funds
[+] Deposit checks by taking photos of checks to deposit them
[+] Instantly view the processing deposit in your account

Make Transfers and Payments
[+] Transfer funds between your accounts and to other financial institutions
[+] View and manage your bills and recurring payments in one place

Disclosure
[+] Our mobile app is Free, mobile carrier message and data rates may apply
[+] Some features are only available for eligible account holders and/or accounts.

Ratings and reviews

I am still required to complete identity verification and security questions during every single login attempt. Tech Support previously mentioned the app would learn my device and reduce these prompts over time. However, three months have passed without any change. Other financial applications manage this process much better by only requiring periodic verification. I suspect there is a specific compatibility issue with my phone that remains unaddressed but no support from Tech Support.

I want to preface that the bank itself is absolutely fantastic, the people who work at the Auburn branch are beyond helpful and amiable. This app however is horrendous, it forces you to answer the security questions every single login, the thumb ID function does not work, and the loading screens are incredibly slow.

Andrew at Worcester MA. Franklin St. deserves a raise. Super helpful,explanation of every option available thoroughly without taking up too much time and works circles around his coworkers. would never change my bank as long as he's there or some one like him. People like him is what adds to your banks greatness