BCBSM Online Visits

4.8
1.66K reviews
100K+
Downloads
Content rating
Everyone
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About this app

See a U.S. board certified doctor or licensed therapist from virtually anywhere.

If you’re a member of Blue Cross® Blue Shield® of Michigan or Blue Care Network, just download the Blue Cross Online VisitsSM app to get started.

Having a visit couldn’t be easier. Once you register for an account, you can connect with doctors or therapists wherever it’s convenient for you: at home, in the office or even while traveling.

ONLINE HEALTH CARE OPTIONS

Depending on your plan, you can see a telehealth practitioner for medical, therapy or psychiatry services.

Medical services

Online doctors are available 24/7 for minor symptoms like sore throats and stuffy noses.
If they determine that you need a prescription, they can send one to your nearest pharmacy. They can also send visit notes to your primary care physician at your request.
All of our telemedicine doctors are U.S. board certified.
Therapy services

See a doctoral-level psychologist or a master’s-level therapist by appointment.
Therapists include clinical social workers, marriage and family therapists, and professional counselors.
All are trained in prevention and treatment techniques specific to telemedicine.
Psychiatry services

Our psychiatrists are online doctors who are also U.S. board certified.
They’re available by appointment and are capable of treating a variety of behavioral health conditions.
They can prescribe medications and work with you to manage them, too, if you need it.
For members of Blue Cross Blue Shield of Michigan and Blue Care Network, the convenience of online health care is at your fingertips.

Please note that telehealth is not for emergencies. If you’re having a medical emergency, call 911.
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Blue Cross Online Visits is powered by American Well®, an independent company that provides online visits for Blue Cross Blue Shield of Michigan and Blue Care Network members.

© 1996-2017 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.
Updated on
Aug 4, 2021

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted
4.8
1.66K reviews
Lou Allison
March 2, 2021
2nd time using the online doctor visit. Both good experiences. Better than going into a possible covid infested waiting room. I used my phone and had no issues with the connection at all. This will always be my 1st choice if it's something that can be diagnosed over video chat. I was only billed $59 so no complaints about that at all. Wait time was less than 10 minutes.
6 people found this review helpful
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A Google user
March 20, 2020
Corona makes for a long waiting room. Also app doesn't work well in the back ground. Gotta sit in waiting room with no phone,or take the chance on loosing a place on the waiting list. I think it would be a better experience if it worked in the back ground and had some kind of sound to wake you if you fall asleep in waiting room. I did it 3 times.🤫
9 people found this review helpful
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A Google user
April 5, 2019
It was much easier than I thought I would be. I was able to select from several doctors and see their ratings. The app allows for you to cancel before the doctor comes on which is great. Glad I didnt cancel because the doctor was also able to send prescription in to my pharmacy too.
8 people found this review helpful
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What's new

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed