My Health Toolkit® for BCBS

My Health Toolkit, LLC

About this app

My Health Toolkit is the easiest way to access your BlueCross benefits.

What’s included:
ID Card: Access your BlueCross ID card on the spot — you can even send it to your doctor.
Benefits: See what’s covered by your health plan.
Claims: View the status of your claims in real-time and verify the amount you may owe for a service.
Find Care: Find a doctor or hospital in your network.
Spending accounts: Check the balance of your health savings account (HSA), health reimbursement account (HRA) or flexible savings account (FSA).

Who can use this app:
--If you are a member of BlueCross BlueShield of South Carolina or BlueChoice Health Plan, this app is for you.

--If you are a member of a different BlueCross plan, this app may be included. Just check the back of your insurance card to see if “My Health Toolkit” is part of your health plan’s website.

This app supports all medical and dental benefit plans administered by BlueCross BlueShield of South Carolina and BlueChoice Health Plan. This app also supports some large employer plans administered on behalf of Blue Cross and Blue Shield of Florida, CareFirst BlueCross BlueShield, Blue Cross and Blue Shield of Kansas, Blue Cross and Blue Shield of Kansas City, Excellus BlueCross BlueShield, Blue Cross and Blue Shield of Louisiana, Blue Cross and Blue Shield of North Carolina, BlueCross & BlueShield of Rhode Island, Blue Cross and Blue Shield of Vermont, Capital Blue Cross and HealthyBlue Medicaid. Each of these Blue Plans is an independent licensee of the Blue Cross and Blue Shield Association.

The app supports most of our members, but will not work for the following:
FEP (Federal Employee Program) members

Ratings and reviews

Go to log in to my account through the app, get a message saying "Due to 3 incorrect attempts, you are locked out of your account for 30 minutes" after only a single attempt. So I click on the "Experiencing a problem?" button, which leads to a "404 - Not Found" page. Then I get an email with the subject "Account unlock", just like that. Is this a joke? You know BlueCrossBlueShield collects millions of dollars, right? This is unacceptable.

Google password manager no longer works with app. It worked for years prior to December 2025 but not anymore. It does still work on tbe BCBS website. I've done basic troubleshooting and then some, to no avail. ‐---------------------------------------------------------Response to dev: Password manager still won't fill the fields. It pops up as an apparent option but tapping doesn't do anything. App is up to date and I've tried numerous setting adjustments and workarounds. Using Samsung Galaxy s22

ID card won't load. Everytime I open the app and select ID card, it acts like it's loading and NEVER finishes. I've left it to sit and load for 5 mins, with a full, strong signal, and nothing. Defeats 90% of the purpose of this app. Also, when the app updates, it forgets that I want to use fingerprint authentication and so then I have to try and remember my password, which usually results in me getting locked out. Horrible app.

What’s new

Various bug fixes and improvements.