BCBSTN

BlueCross BlueShield of Tennessee

About this app

The BlueCross BlueShield of Tennessee app makes it easier than ever to get the plan information you need, when you need it.

With our fresh, user-friendly design you now get:

+ Faster Login: Touch and Face ID login means no password memorizing
+ Live Online Chat: Get help from a live agent on your care team
+ All Your Details in One Place: All your plan coverage and costs are front and center
+ Digital ID Card: See and share your Member ID card with a single tap
+ Find Care and Costs: Find providers near you and how much you might pay for their care
+ Easy Telehealth Access: Easy-to-find link to make virtual doctor appointments

Download the BCBSTN app today to get the details you need to feel confident about your plan and your health care.

Ratings and reviews

Keypad overlays text fields. You paste in the full security code. User input gets turned off but the app doesn't recognize that the full code is there so you can't submit and the only way you can get out is to swipe out of the application and come back. Multi-Factor authentication is so poorly done that it's not worth having it on. I select text messages as the method, I get the code, I enter the code, it doesn't recognize the code, it won't let me edit the code, back and submit are disabled.

Locked up during account creation and now an account already exists with my information, but they also can't find an account with my information. Awful app for an awful company. Responding that you're giving feedback to your team when you sit at a 1.9 rating with no improvements doesn't build confidence and makes it easier and easier to empathize with Luigi.

Can't log in. When entering code for 2 step verification, the response button is off the bottom of the screen. I know you can't test every phone, but I'm using a Samsung A53, a fairly popular phone. Before, the button was slightly visible and I was able to just catch the top. Since the last update, it drifted down. Thanks for listening.

What’s new

+ New account access for personal representatives: Eligible representatives can now create their own accounts to securely view and manage a member’s health information.
+ Improved sharing controls: Members can grant basic or full access to their health details, putting sharing permissions in the right hands.
+ More secure, flexible access: Verified representatives can easily access the information they need to help manage health decisions—without needing to be a member themselves.