john langlois
Money gone. No bike. No support. I purchased a $20 pass. When I went to check out a bike it did not release and did not send me a check out notice. It sent me a notice of a successful return. Did not show I had ever checked a bike out. Maybe the prior user hadn't successfully clicked it in? No idea. $20 gone. Support didn't answer phone, text, or email. This was during the posted hours they are supposed to be available.
8 people found this review helpful
Nic
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It can be fun, especially in the right place and weather. But I can never use this app again, unless I have a prepaid pass. The station rarely recognizes that the bike has been returned, so it just keeps charging every minute after you return it. This happened last time I tried, and I swore off Bublr. I just finally tried again, and it happened again. It's not like there's a "I returned it" button, so you just have to text Bcycle and hope they get back to you while you continue to accrue minutes
9 people found this review helpful