Worked alright after some experimentation. The app is not very user friendly, but once I was finally able to buy a pass, the bike unlocked on the second try. Bikes themselves are quite nice, although mine had a little trouble shifting gears, probably due to the fact that, based on reading other reviews here, the people riding them don't know how to shift an internally geared hub. I also wish the plastic cover over the front didn't prevent from switching modes to use less battery than default.
25 people found this review helpful
As others have said, this app is messed up. I used it two years ago and it worked great. I've installed it three times, but whenever I try to log in it crashes. I wish someone would fix it because the stations are hard to use too... Very difficult touch screens that you have to push over and over. And I found out today they don't read my card, so I need to do a phone number which takes forever because of the touch screen. I LOVE using these bikes, but the app is worthless.
30 people found this review helpful
The directions are the worst. It gives you very broad directions such as turn right, turn left...but where exactly? It's anyone's guess. Sometimes it's on a street other times it's onto a trail or my favorite into several flights of stairs. It took me down six flights of stairs with a bike. Only thing I like is that payments and returns are easy.
13 people found this review helpful
October 1, 2019
We're sorry to hear you didn't have a great experience with the BCycle app. We will continue working to improve our app and system. Thank you for using BCycle!