Istanbulkart

BELBİM A.Ş.

About this app

İstanbulkart Mobil, which creates the opportunity to have İstanbulkart with you at any time by moving the physical card to digital, has been renewed. While İstanbulkart Mobil is becoming more user-friendly, it renewed its design with the concept of “İstanbul Loves You” and became suitable for its new brand identity.
BELBİM AŞ completes its image transformation by renewing İstanbulkart Mobil with the concept of “istanbul Loves You” and presents istanbulkart Mobil to the taste of İstanbulites with a more user-friendly design. Special discounts and campaigns are also offered to mobile users while the design and identity of the renewed İstanbulkart Mobil are being renewed.
Thanks to this version, with İstanbulkart Mobil;
• İstanbulkart balance and subscription top up
• Balance top up to digital card
• Login with face and fingerprint
• Renewed login process
• HES code matching
• İstanbulkart visa
• Performing an instruction for the card with NFC
• Follow up of the processes of participating in campaigns and receiving rewards have become easier.
Through the new mobile application, users can see the nearest transportation and non-transportation payment and top-up point where İstanbulkart is valid.

Ratings and reviews

Fisrt reviwe, 1* : Happy 100th anniversary indeed, can't complete monthly subscription payment Second review, 4* : the app is good, but sometimes payments don't go well, especially if it were a rush hour in the evening. Always make sure you have enough credit before you get on.

August 7, 2023. A fresh install of the app. It won't load the text on the button and the phone number selection drop-down and field are empty. So it's currently unfortunately not usable. Essentially an empty screen with a blue button with nothing written on it. (At least when installed while getting ready abroad, to fly into Istanbul in a few days.)

They're asking for validating the Foreigner. How can the Identity Card Number be given? It is asking for 11 digits. Passport Number has characters, and it is not 11 digits. Poor design. It's not Foreigner friendly.

What's new

Happy 100th anniversary of the Republic of Türkiye 🇹🇷

Due to legal requirement, login process with fingerprint and Face ID has been stopped.

User experience and performance improvements have been made.