Istanbulkart

BELBİM A.Ş.

About this app

İstanbulkart Mobil, which creates the opportunity to have İstanbulkart with you at any time by moving the physical card to digital, has been renewed. While İstanbulkart Mobil is becoming more user-friendly, it renewed its design with the concept of “İstanbul Loves You” and became suitable for its new brand identity.
BELBİM AŞ completes its image transformation by renewing İstanbulkart Mobil with the concept of “istanbul Loves You” and presents istanbulkart Mobil to the taste of İstanbulites with a more user-friendly design. Special discounts and campaigns are also offered to mobile users while the design and identity of the renewed İstanbulkart Mobil are being renewed.
Thanks to this version, with İstanbulkart Mobil;
• İstanbulkart balance and subscription top up
• Balance top up to digital card
• Login with face and fingerprint
• Renewed login process
• HES code matching
• İstanbulkart visa
• Performing an instruction for the card with NFC
• Follow up of the processes of participating in campaigns and receiving rewards have become easier.
Through the new mobile application, users can see the nearest transportation and non-transportation payment and top-up point where İstanbulkart is valid.

Ratings and reviews

August 7, 2023. A fresh install of the app. It won't load the text on the button and the phone number selection drop-down and field are empty. So it's currently unfortunately not usable. Essentially an empty screen with a blue button with nothing written on it. (At least when installed while getting ready abroad, to fly into Istanbul in a few days.)

Useless for tourists, you need a local phone number to use the app. When you chose English language in the app, "clarification text" still comes in Turkish, and that's the only thing you are actually able to click without passing registration

I installed the app and tried to sign up/log in. You cannot do this if you don't have a turkish phone number. I got one and tried. Next step is to provide a turkish id or foreigner id number. My number is 13 numbers. They require 11 numbers. So no matter what you do, you cannot sign up or log in as a foreigner. This means that no matter what you do, you cannot add money or top up your istanbul card without having to use cash at a biletmatik machine. No option to topup from card either. Retarded.

What's new

We continue to add new functions to Istanbulkart Mobile for you.

In this version;

- Instant Limit
Introducing Instant Limit, never worry about insufficient balance again! If your Digital Istanbulkart balance is running low during your journey, it automatically completes the missing amount for your trip, up to 15 TL in one go.

Make sure to switch on the Instant Limit on your digital card page today!

- User experience and performance improvements have been made.