İstanbulkart - Dijital Hesabım

2.8
64.2K reviews
Content rating
Everyone
10M+
Downloads
Content rating
Everyone
Learn more
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About this app

Those who love living smart are coming together on the city’s smart wallet: İstanbulkart Mobil!

With İstanbulkart Mobil—now an indispensable part of transportation in Istanbul—you can use QR codes for all public transport rides, top up your İstanbulkart with Turkish lira, and load your subscription pass. By setting up automatic top-ups and activating the Emergency Limit feature, you can prevent disruptions caused by low balance and “put an end to the era of insufficient balance”!

You can transfer money between your own İstanbulkarts, as well as to the İstanbulkarts of your loved ones.

By upgrading to a verified account in İstanbulkart Mobil, you can get an IBAN and make money transfers 24/7 to any bank via FAST.

With the digital account and Virtual İstanbulkart Plus offered by İstanbulkart Mobil, all your online shopping and transport payments are now in a single mobile app!

İstanbulkart Plus—more than İstanbulkart—is on İstanbulkart Mobil! Linked to your digital account and offering all the features of İstanbulkart, you can use İstanbulkart Plus for transportation in Istanbul and for all your online and in-store purchases in Turkey and anywhere in the world.
Updated on
Jun 18, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
63.9K reviews
Resat Erenci
April 8, 2021
It mostly crashes than function. You can load funds to your physical/digital public transportation card, but they charge extra processing fees which doesn't make it much attractive. You can easily use most of the TR bank apps i.e. maximum app or fastpay app and do it for free (currently). God forbid you forget your physical card you can't transfer funds to the digital version, but must add funds directly to it with fees. Getting a new physical card costs 10TL currently. Very cumbersome, useless.
34 people found this review helpful
BELBİM A.Ş.
April 9, 2021
Merhaba, Sizden aldığımız geri dönüşlerle, ürün ve hizmetlerimiz üzerinde çalışmaya devam ediyoruz. Uygulamamız ile ilgili tüm şikayet, görüş ve önerilerinizi ALO 153 üzerinden iletmeniz durumunda tarafınıza en kısa sürede çözüm sağlanıp Beyaz Masa kanalından dönüş sağlanacaktır. İyi günler dileriz.
Haseeb Mirza
June 30, 2026
Frustrating Payment glitch: Despite already having a registered bank card, it doesn't show up in the interface and forces me to 'add a new card.' However, when I try to re-enter my bank card, the system shows me it is already exist and I am unable to top up my Istanbul card.
1 person found this review helpful
BELBİM A.Ş.
July 1, 2026
Merhaba, Uygulama ile ilgili herhangi bir aksaklık yaşanmadığı tespit edilmiştir. Masterpass üyeliğiniz ile ilgili bankanız ile görüşebilir, üyelikle ilgili işlemlerinizi gerçekleştirebilirsiniz. Güncellenme işlemleriniz sonrasında ilk yüklemenizde kartınız kaydetmeden denemenizi rica ederiz. Bilgilerinize sunar, iyi günler dileriz.
e
July 4, 2026
the app is very slow especially if you need to fill your card In a hurry sometimes it locks you out of paying for 30-40 mins which causes you to miss the bus
1 person found this review helpful
BELBİM A.Ş.
July 6, 2026
Merhaba, Yapılan kontrollerde, ilettiğiniz konuya ilişkin genel bir sistem sorunu tespit edilmemiştir. Konuya ilişkin detaylı inceleme yapılabilmesi ve sizlere daha iyi hizmet verebilmek için 153 Çözüm Merkezi üzerinden bizimle iletişime geçmenizi rica ederiz. Bilginize sunar, iyi günler dileriz.

What’s new

What’s new in this version of İstanbulkart Mobil:
- You can now set and manage separate spending limits for each of your İstanbulkart Plus cards.
- With the new 1,500 TL and 2,000 TL top-up options, you can load higher amounts in a single transaction.
- You can use the app with audio guidance by enabling TalkBack on your phone.
- Performance and experience improvements have been made.
Content rating
Everyone
Learn more

App support

Phone number
+902124680000
About the developer
BELBIM ELEKTRONIK PARA VE ODEME HIZMETLERI ANONIM SIRKETI
sosyalmedya@belbim.istanbul
A3 BLOK K:2-3, ATATURK HAVALIMANI KARSISI IDTM IS MERKEZI BAKIRKOY 34145 Istanbul (Europe)/İstanbul Türkiye
+90 505 187 64 13