İstanbulkart - Dijital Hesabım

BELBİM A.Ş.

About this app

Those who love living smart are coming together on the city’s smart wallet: İstanbulkart Mobil!

With İstanbulkart Mobil—now an indispensable part of transportation in Istanbul—you can use QR codes for all public transport rides, top up your İstanbulkart with Turkish lira, and load your subscription pass. By setting up automatic top-ups and activating the Emergency Limit feature, you can prevent disruptions caused by low balance and “put an end to the era of insufficient balance”!

You can transfer money between your own İstanbulkarts, as well as to the İstanbulkarts of your loved ones.

By upgrading to a verified account in İstanbulkart Mobil, you can get an IBAN and make money transfers 24/7 to any bank via FAST.

With the digital account and Virtual İstanbulkart Plus offered by İstanbulkart Mobil, all your online shopping and transport payments are now in a single mobile app!

İstanbulkart Plus—more than İstanbulkart—is on İstanbulkart Mobil! Linked to your digital account and offering all the features of İstanbulkart, you can use İstanbulkart Plus for transportation in Istanbul and for all your online and in-store purchases in Turkey and anywhere in the world.

Ratings and reviews

Don't install! Useless app. Tried to register my phone number. Seems to come in an endless loop. Keeps on prompting for entering a phone number. Doesn't show a message what is wrong. Reading the other reviews, I don't seem to be the only one having this problem. Apparently, the company does not care about their customers as the problem exists already for a long time. Waist of time.

A complete shitshow. I tried not to write a bad review having seen too many of them already written for this abomination of an app. Thought maybe, just maybe it was misunderstood by the masses. But it is far from it. Payments wont go through, timeout issues, horrible user interface. Remove from the store, go back to whatever the traditional methods you had for whatever the past years years!

August 7, 2023. A fresh install of the app. It won't load the text on the button and the phone number selection drop-down and field are empty. So it's currently unfortunately not usable. Essentially an empty screen with a blue button with nothing written on it. (At least when installed while getting ready abroad, to fly into Istanbul in a few days.)