
fajar alfarabi
this sucks. the connection is suck. sometimes for playing online games, their network will be unstable.. no wonder if they just got 3.1 stars out of 5. poor SIM CARD
Telstra Limited
October 17, 2025
Hi Fajar, that doesn’t sound great. Sorry you’ve been having a rough time with the connection. We know how important a stable network is, especially for gaming. Let’s take a closer look and see what we can do to help. Please give us a call on 1300 235 664 (8am-8pm AEDT) and we’ll go from there -Sweeney

Anna
App worked just fine before you got rid of the main screen showing the little circle with how much data you had left and how many days remaining. Belong is fantastic value and service (can't believe I've been letting Telstra rip me off all these years - although I believe you're a subsidiary which makes zero sense, but I don't care haha, I get the same signal). Please bring back that little graphic on the home screen, I don't want to have to click into the management settings to see my data!
98 people found this review helpful

Ryan Henwood
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App keeps logging itself out when closed. Which wouldn't be too big of a deal, but I have to go through the login and mfa process each time. Edit: To clarify, the security requirements are a bit over the top. Mfa is extremely secure, it's unnecessary to prompt for a password and mfa every time on a secure personal device like a mobile phone. I understand the requirement to be secure, especially these days. But finding a good balance is important.
12 people found this review helpful
Telstra Limited
October 14, 2022
Hey Ryan, thanks for reviewing our app.
We understand changes in our update may add some extra steps in your day, but please know this increased security is important for protecting your account -Jules