Be My Eyes

Be My Eyes

About this app

People who are blind or have low vision now have three powerful tools in one with Be My Eyes.

Worldwide more than half a million people who are blind use the innovative Be My Eyes app through their smartphone to get visual description when they need it. Connect with more than 7 million volunteers. Or use the latest AI image describer. Or connect with dedicated company representatives to help with their products. All in one app.

Connect with Be My Eyes volunteers speaking 185 languages and available – for free – 24 hours a day, 7 days a week.

Our newest feature, ‘Be My AI’, is a pioneering AI assistant integrated in the Be My Eyes app. When logged in as a blind or low vision user, you can send images via the app to Be My AI, which will answer questions about that image and provide conversational AI generated visual descriptions for a wide variety of tasks in 36 languages. Be My AI is powered by artificial intelligence and is able to provide assistance in a wide variety of situations, from checking makeup before a night out to translating text from hundreds of different languages.

Lastly, our ‘Specialized Help’ section allows you to connect with official company representatives for accessible and efficient customer support, directly through the Be My Eyes App.

FREE. GLOBAL. 24/7.

Be My Eyes Key Features:
- Get assistance on your own terms: call a volunteer, chat with Be My AI or contact a company representative.
- Volunteers and Be My AI available globally 24/7
- Always free of charge
- 185 languages worldwide in 150+ countries

What can Be My Eyes help you with?
- Using home appliances
- Reading product labels
- Matching outfits and identifying clothes
- Helping to read product expiration dates and cooking instructions
- Reading digital displays or computer screens
- Navigating TV or game menus
- Operating vending machines or kiosks
- Sorting music collections or other libraries
- Sorting and dealing with paper mail

What the World is Saying About Be My Eyes:

“It was just amazing that someone from the other side of the world could be in my kitchen and help me with something.” - Julia, Be My Eyes user

“Having access to Be My AI has been like having an AI friend by my side all the time describing things to me, giving me unprecedented access to the visual world and helping me be more independent.” - Roberto, Be My Eyes User

“The tie-up between Be My Eyes and Microsoft is fantastic! I don’t know what I would have done to fix my PC issues without their help. Well done!” - Gordon, Be My Eyes User

Selected Awards:
- Mentioned in the 2023 Time Magazine best inventions
- 2020 Dubai Expo Global Innovator.
- 2018 Winner of the Dr. Jacob Bolotin Award at the NFB National Convention.
- 2018 Winner of AbilityNet Accessibility Award at the Tech4Good Awards.
- 2018 Google Play Awards for “Best Accessibility Experience”.
- 2017 Winner of World Summit Awards - Inclusion and Empowerment.

Ratings and reviews

It's a great app and I feel like it's allowing me to provide a valuable service. However, I would love a call back button or a call history (even if it's only available for a few minutes before being deleted), because sometimes the call drops just when we're on the cusp of solving an issue and I feel devastated. I'd also appreciate it if the caller's name was displayed, that's not an important feature.

this app is a great idea, but the first call I got, the video kept freezing up. i could hear the audio but the video streaming was abysmal. i could hear the person calling getting increasingly frustrated as well. these seem to be known problems for quite some time. there has to be a solution to this. not sure why one hasnt been implemented yet

(helper) app seems very buggy. "Answer" usually doesn't work but only sometimes because someone else picks up. Just took a call and I could hear the other person and their camera, but they couldn't hear me speaking. Tried the "feedback" option in the app but couldn't click anything on that screen.