Be My Eyes

Be My Eyes

About this app

Need a pair of sharp eyes? Or have some sight to lend? Be My Eyes is a simple, free tool to see the world better, together.

Be My Eyes connects you with a global community of volunteers and company representatives who are ready at a moment’s notice to help you see – to lend their eyesight and support with everyday tasks.

FREE. GLOBAL. 24/7.
Be My Eyes is a multi-lingual support community millions strong, available globally day or night, and has volunteers answering calls in more than 185 languages. Join the community today!

Sign up to get free visual support with tasks like reading small print, matching clothes, troubleshooting technology, setting up home appliances, or any other simple task a volunteer can complete over live video. If a task is too complicated or requires expertise, call one of our company partners for on-demand video customer support via Specialized Help.

If you have eyesight you want to share, sign up as a volunteer and answer calls from a person in need! Tasks are usually completed in just a few minutes, and if you’re busy there’s no need to answer – someone else will get it.

HOW IT WORKS:
1. Anyone 17 or older may sign up as a user or volunteer.
2. Calls are connected based on daytime timezone and language. Average wait time is about 15 seconds.
3. When a call is answered, a live one-way video (two-way audio) is initiated, allowing volunteers or company reps to see what’s in front of the user’s camera and provide verbal support.
Note: Specialized Help availability varies by region and company opening hours.

WHAT CAN VOLUNTEERS HELP YOU WITH?
• Reading home appliances
• Reading product labels
• Matching outfits and identifying clothes
• Help in the kitchen
• Reading digital displays or computer screens
• Navigating TV or game menus
• Operating vending machines or kiosks
• Sorting music collections or other libraries
• Picking jewelry or crafts

WHAT CAN YOU DO WITH SPECIALIZED HELP?
• Web and Computer Technology
• Health and Beauty Products
• Banking and Finance
• Nonprofit Organizations
• More

WHAT’S NEW:
• We’ve just reached 3 million volunteers! Thank you for making Be My Eyes the biggest community support micro-volunteering platform ever.
• Now supporting Google Assistant.

TESTIMONIALS:
We asked our users how their lives changed after joining Be My Eyes. Hear what they had to say.

“Be My Eyes has made me feel so much more comfortable and secure knowing that if I should need sighted help, I’ll be able to get it.” - Diane, user from USA.

“It was just amazing that someone from the other side of the world could be in my kitchen and help me with something.” - Julia, user from USA.

“The little bit of help they might give us over the course of a few minutes, it’s a big thing for someone that’s blind or visually impaired. And to have access to that personal contact… I couldn’t imagine life without it.” - Chris Fisher, user from UK.

“This is the most incredible asset that I have come across since losing my vision. It is efficient, timely, and the helpers are so very warm and thoughtful.” - Chaim, user from New York.

"I am a new iPhone user and was just able to download this app and use it for the first time. It is so comforting to know that I can have assistance when I am stuck, and to know that I am really never alone. This is fantastic! Thanks so much!" - Clarizza, user from Germany.

SELECTED AWARDS:
🏆 2020 Dubai Expo Global Innovator.
🏆 2018 Winner of Google Play Awards - Best Accessibility Experience.
🏆 2018 Winner of the Dr. Jacob Bolotin Awards at the NFB National Convention.
🏆 2018 Winner of AbilityNet Accessibility Award at the Tech4Good Awards.

Ratings and reviews

The camera controls are terrible. As a helper, I often struggle to read anything because of two things that the requestor has no control over - focus and brightness. Screens and paper documents are often all white and on those rare instances that it is properly illuminated, the focus going in and out makes reading very difficult or impossible. Allowing remote brightness and focus would be an excellent solution. Cheers for an otherwise great aid

You'll never regret using this app to help someone! It is the most amazing feeling to be able to see for someone who has impaired vision. Please, help someone else today - it will help you, too!!! 🥰 For people who say that the answer button is unresponsive: A few people I know think that this is most likely due to others trying to answer that same call, at the same time ... Calls from the app ring through to many, so they'll be answered as quickly as possible (by whoever picks up first!) ❤️

I so love the principle and the idea behind this app. I keep it to assist others when in need. Nonetheless, I can hardly ever answer calls because the button to do so is unresponsive when tapped. Just today, after years of being registered and available in the app, I was able to answer a call but then the audio was so incredibly faint that I had to end up guessing what the person needed and what they were saying. Please evaluate these issues as possible bugs to fix or enhancements to consider.