Ever since the most recent updates this app is virtually useless. I work at Best Buy and when searching items on both wifi and mobile network it takes anywhere from 2-3 minutes to load results, and then another 2-3 to open the item and see descriptions and skus. At this speed it's faster for me to take the time to go open core blue on a computer and search the item. I'm on Samsung Galaxy S8
Best Buy has released another failed update. Try to go to weekly ad and it takes you to what looks like the desktop Web version of their website. Can't scroll down to browse because the slightest touch opens an ad or takes you to whatever your finger grazed while trying to scroll. I'm sure they will fix it and it will be fine but until then 2 stars
The app has worked well for me without issue. I enjoy being able to check prices, orders and more so easily. Revision: the latest update which installed week of 1/25/16 is not good for me. The app crashes more frequently and is very slow. Sometimes it hangs so long have restart. Not happy with the update. Update 3/30/17- Updates to the app have improved stability. The app is working well for me and provides a good interface for product comparisons, purchases, tracking shipments, managing points, and more. I think the product search utility could be improved. It doesn't allow for easily altering a search term while on a results page, for example.
No retail app is perfect but the bestbuy app has an easy to use interface, smoother on mobile devices than the website, and quick access to your account details if you have rewards card or other bb program. Perfect no, well made and easy interface yes. It is not annoying to use, and makes online shopping from BestBuy better.
It won't allow me to use the very password I use for everything. No point in creating an account I'm only going to use every so often. This app determine if your password is good enough. It may as well choose your password for you.
Not sure if its just me, my galaxy s6, or the application. The app does not load the page that gives you the option to sign in or create an account. Will keep the app to hopefully see that they have fixed this bug. For now i will rate this app a 3/5 . . Although the app does not alow me to sign in to my account it works perfectly fine in all the other areas.
Member Offers: Download the Best Buy mobile app and redeem your offers anywhere – in store, at home or on the go.
Bug fixes and other improvements.