
Barbara A.
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The app worked well at first. However, I have had about 6 instances where I have been turned away AFTER I make a reservation because the parking garage was full. And since I usually arrive at or a little past my reservation time, I am no longer able to cancel through the app and have to contact Best Parking to get a refund or a credit, not to mention now I have to pull over somewhere and scramble to find another parking garage. It's become a big hassle.
5 people found this review helpful
ParkWhiz Inc
January 26, 2023
Oh no! Weāre very sorry to hear this. Itās unacceptable that the location did not hold your reserved spot for you and weāll be following up with them to prevent this in the future. In the meantime, please email help@parkwhiz.com with your pass number or give us a call at 888-472-7594 so we can make this right.

GÔbor BÔnóczi
It used to be a helpful app, now it's almost unusable. The in-app map shows several $0 parking locations with the info "There's a 100% discount at this location." These can't be booked as it's an error. It's very disappointing and it makes it not possible to use the app for these locations, which are often the closest to where I want to go, at all. It shows a page with incorrect times (consistently 7pm to 7pm) and no options appearing.
4 people found this review helpful
ParkWhiz Inc
December 1, 2022
Hmm something doesn't seem right here. Please check to make sure you have the latest update of the app to ensure things are working properly. If you're still experiencing issues, please call us at (888) 472-7594 so we can help.

A Google user
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Hit or miss. I've used this app for a while and always had great experiences. However, this past weekend I paid for parking at two different locations (near an event I was going to) and got turned away by the garage attendants both times saying that they were full (even though I already paid). Very frustrating and I ended up finding parking not using the app.
7 people found this review helpful
Angie, really sorry for the trouble! It looks like you had some bad luck, and it's absolutely unacceptable that these locations still had inventory listed when that was in fact, not the case. If you have not reached out already, we would love the opportunity to make this right and can be reached by emailing reviews-help@parkwhiz.com. Thanks!