I like that they've make it more user friendly as I do see some benefits... it's now easier to move between accounts and to do transactions quicker (e.g., transfer between accounts by only only selecting the designation account.) However the biggest drawback for me is, you no longer can see a summary of your account balances.:(
Was very upset. I could not use for a month. I'm not living on long island@ present time So I could not go to a branch and was flying in the dark when they first changed phone app. Finally my phone was able to get the new app. I need my phone app all the time and now your going to change it again? I'm trying to get use to your new format. I'm sure I will get use to it. I've always loved my credit union and will never leave it. I think it's the best ever!! My father started us when we were kids. Bethpage federal credit union was for Grummans and has changed so much. My husband worked for Computer Associates. So we are very happy and will never leave!! I appreciate the work you do to keep us financially safe! Thank you BFCU!
The new app is horrid, everything takes so much longer to do and load. Poorly done. Should fix all the issues asap and add a quick view feature as well. Of all the bank apps I use, and I use 3....this is by far the worst.
Horribly done :( It's a huge discomfort that you cannot check checking and savings accounts balance from "your money" It's very important to know how much it's available after each transaction you have done using your debit or credit cards. What happened ??? I know corporate assholes are trying to hurt the well known name of Bethpage Bank and ruin its popularity. Don't let this happen!!! IMPROVEMENT NOW!!! DON'T GO BACKWARDS!!!
Old app was set up much better. The least they could have done is set up 2 factor authentication like they have on their website if they were going to stick us with this clunky poorly designed app.
I dont like hot it shows 2 different amounts when you purchase something with the debit card. There should be an account preview so I dont have to log in to see my balance. Customer support is lacking. If I have a problem with my account after business hrs what do I do?
• More Modern Design and improved compatibility
• Higher Security Standards
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