BetterHelp - Therapy

4.7
28.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

BetterHelp is the convenient way to get professional help from a licensed therapist. With over 20,000 trained, experienced, and accredited therapists covering a wide range of areas – from depression and anxiety to family and couples therapy – it’s never been easier to receive personal, professional help when you need it.

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BETTERHELP – FEATURES
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• Over 20,000 licensed, accredited, and highly experienced therapists
• Match with an available therapist who best fits your needs
• Unlimited private one on one communication with your therapist
• Schedule live sessions with your therapist or use the secure messenger
• Gain access to constructive, educational group webinars

PROFESSIONAL HELP, PERSONALIZED FOR YOU
Facing obstacles alone can be daunting – receiving support and guidance from a professional therapist has been shown to make huge, positive changes to help you overcome personal challenges. When you sign up we’ll match you to an available therapist who fits your objectives, preferences and the type of issues you’re dealing with. Different therapists have different approaches and areas of expertise so we’ll work with you to find the right person who can achieve the best results for you.

LICENSED AND TRAINED THERAPISTS
There are over 20,000 therapists on BetterHelp, each with at least 3 years and 1,000 hours of hands-on experience. They are licensed, trained, experienced, and accredited psychologists (Ph.D./PsyD), marriage and family therapists (MFT), clinical social workers (LCSW), licensed professional therapists (LPC), or similar credentials.

All of our therapists have a Master’s Degree or a Doctorate Degree in their respective fields. They have been qualified and certified by their state professional board and have completed the necessary education, exams, training, and practice.

HOW DOES IT WORK?
After filling out our questionnaire, you will be matched with a licensed therapist based on your needs and preferences. You and your therapist will get your own secure and private “therapy room” where you can message your therapist at any time, from any internet-connected device, wherever you are. You can also schedule a weekly session to speak live with your therapist over video or phone.

You can write or talk about yourself, the things going on in your life, ask questions, and discuss the challenges you’re facing and your therapist will provide feedback, insights, and guidance. This ongoing one-on-one dialogue is the foundation of your work with your therapist.

Together you’ll work towards making a positive change in your life, accomplishing your goals, and overcoming your problems.

HOW MUCH DOES IT COST?
The cost of therapy through BetterHelp ranges from $60 to $90 per week (billed every 4 weeks) but may be higher based on your location, preferences, and therapist availability. Unlike traditional in-office therapy which can cost over $150 for a single session, your BetterHelp membership includes unlimited text, video, audio messaging as well as weekly live sessions. The subscription is billed and renewed every 4 weeks and includes both the use of the secured site and the therapy service itself. You can cancel your membership at any time for any reason.
Updated on
Apr 29, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info, and App activity
Data is encrypted in transit
You can request that data be deleted
4.7
28.7K reviews
Devin Bremmeyr
June 2, 2022
Like other reviews. I was matched with a therapist that helped me a lot. The app itself generally always worked for me, but it is slow and requires resetting sometimes when it just freezes. It would be good if they could improve the app experience. Their desktop browser interface is smoother but either way I would experience poor call quality sometimes with my therapist. This could have been due to his internet and not Better help though.
51 people found this review helpful
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Juniper Reiderdai
June 29, 2022
It's my first time seeking therapy. The combination of talking from my home and the tools provided by the app have been helping, so far. My only complaint is I can't do therapy sessions on my phone because the audio doesn't work. I can't hear my therapist, but they can hear me. So I have to use my computer instead. The video and audio test feature doesn't appear to test audio I would hear, so it appeared everything was working-but it was not.
8 people found this review helpful
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George Niavradakis
June 4, 2022
As far as features go, you get more than what you pay for. My therapist is great and I know for others the ability to change therapist is also key. I'd give it 5 starts if the app was more up to modern standards. it lags alot and crashes occasionally. it hasn't gotten in the way if a session tho so ultimately I recommend this service left right and center.
48 people found this review helpful
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What's new

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.