BetterHelp - Therapy

44.4K reviews
Content rating
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About this app

BetterHelp is the convenient way to get professional help from a licensed therapist. With over 20,000 trained, experienced, and accredited therapists covering a wide range of areas – from depression and anxiety to family and couples therapy – it’s never been easier to receive personal, professional help when you need it.

• Over 20,000 licensed, accredited, and highly experienced therapists
• Match with an available therapist who best fits your needs
• Unlimited private one on one communication with your therapist
• Schedule live sessions with your therapist or use the secure messenger
• Gain access to constructive, educational group webinars

Facing obstacles alone can be daunting – receiving support and guidance from a professional therapist has been shown to make huge, positive changes to help you overcome personal challenges. When you sign up we’ll match you to an available therapist who fits your objectives, preferences and the type of issues you’re dealing with. Different therapists have different approaches and areas of expertise so we’ll work with you to find the right person who can achieve the best results for you.

There are over 20,000 therapists on BetterHelp, each with at least 3 years and 1,000 hours of hands-on experience. They are licensed, trained, experienced, and accredited psychologists (Ph.D./PsyD), marriage and family therapists (MFT), clinical social workers (LCSW), licensed professional therapists (LPC), or similar credentials.

All of our therapists have a Master’s Degree or a Doctorate Degree in their respective fields. They have been qualified and certified by their state professional board and have completed the necessary education, exams, training, and practice.

After filling out our questionnaire, you will be matched with a licensed therapist based on your needs and preferences. You and your therapist will get your own secure and private “therapy room” where you can message your therapist at any time, from any internet-connected device, wherever you are. You can also schedule a weekly session to speak live with your therapist over video or phone.

You can write or talk about yourself, the things going on in your life, ask questions, and discuss the challenges you’re facing and your therapist will provide feedback, insights, and guidance. This ongoing one-on-one dialogue is the foundation of your work with your therapist.

Together you’ll work towards making a positive change in your life, accomplishing your goals, and overcoming your problems.

The cost of therapy through BetterHelp ranges from $60 to $90 per week (billed every 4 weeks) but may be higher based on your location, preferences, and therapist availability. Unlike traditional in-office therapy which can cost over $150 for a single session, your BetterHelp membership includes unlimited text, video, audio messaging as well as weekly live sessions. The subscription is billed and renewed every 4 weeks and includes both the use of the secured site and the therapy service itself. You can cancel your membership at any time for any reason.
Updated on
Sep 1, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

43.7K reviews
William “Will” Rayburn
September 26, 2023
I found it to be helpful with individualized therapy as well as other options for care. They do offer workshops and some group settings. Unfortunately I am not in a position financially to continue, which the cost was disappointing. However I do recommend this service just wish could have been more affordable. I found the app to be mostly intuitive and user friendly to navigate. Although I did have some minor technical issues and found the app to be quite sluggish many times. Thanks
19 people found this review helpful
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Sterling Reynolds
September 2, 2023
This app has the potential to change the world 🌎.. if only it made it possible to allow us to find a good therapist, with out boundaries of location. I've noticed just from having to travel so much and having to bounce from therapist and paying WAYYYY too much $$$$ to abide by legal boundaries that shouldn't (in my humble opinion) exist in the digital world of 2023. It's time things changed.
66 people found this review helpful
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Erin C
June 25, 2023
Super bummed. I do not recommend this for anyone looking for stability in their therapy. $870 for less than three months of service. I tried six different therapists. One was a no show from the start. One cancelled the session half an hour before the appointment on two occasions. Another straight ghosted me. Group session was the app's best & only defining feature. Re: If you're looking for help with mild (and I do mean *mild*) anxiety or depression and this is your ONLY option, give it a try.
214 people found this review helpful
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BetterHelp - Therapy Made Easy
June 24, 2023
Hello there, thank you for sharing this feedback. We are sad to know that your experience wasn't what you were looking for and would like to see how we can improve it! To discuss this further, can you please contact us at