Insufficient It seems that the secure login should be simplified and app based. Also,why not log into app with BHN credentials and then you are automatically logged into all BHN wifi spots. Don't need an app to let me know BHN wifi is available.
Helpful Sure is useful where I live, not many hotspots around but with the app I can find them.
Never works for me
App could be better It's good for finding hotspots. What would be excellent, is the ability to connect to the hotspot from within the app. You need to make the sign in process easier, when I connect, it says no internet connection, then I have to manually go to BH website to login to my account. I never get a pop-up taking me to a login page. Why can't you just build the login process into this app???
As a non bright house customer it is really difficult to get on their wifi. . . Most every business gets this right but bright house does not. When you are a bright house customer and you have the apps etc, it should be no problem connecting and I have had good results with it so far . . . I may edit this again if I see continued good results.
Changed cellular APN The BHNsecure profile it installed or the app itself changed the cellular APN of my husband's OnePlus One, so when he wasn't at a BHNsecure hot spot he had no cellular internet what so ever. We had to pack up after sitting down at a restaurant and realizing this, we couldn't access the gift certificate so we had to leave and come all the way back home. So here we are trying to get this all sorted out :\
Download profile to auto-connect to most secure network
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Unified Communications (UC) from Bright House Networks Enterprise Solutions