Helpful Sure is useful where I live, not many hotspots around but with the app I can find them.
App could be better It's good for finding hotspots. What would be excellent, is the ability to connect to the hotspot from within the app. You need to make the sign in process easier, when I connect, it says no internet connection, then I have to manually go to BH website to login to my account. I never get a pop-up taking me to a login page. Why can't you just build the login process into this app???
As a non bright house customer it is really difficult to get on their wifi. . . Most every business gets this right but bright house does not. When you are a bright house customer and you have the apps etc, it should be no problem connecting and I have had good results with it so far . . . I may edit this again if I see continued good results.
Changed cellular APN The BHNsecure profile it installed or the app itself changed the cellular APN of my husband's OnePlus One, so when he wasn't at a BHNsecure hot spot he had no cellular internet what so ever. We had to pack up after sitting down at a restaurant and realizing this, we couldn't access the gift certificate so we had to leave and come all the way back home. So here we are trying to get this all sorted out :\
Doesn't work Recently installed app. Shows that I have Wi-Fi connection but when I try to load a page it says error. Have experienced this many times. Kind of disappointed with Brighthouse when it says you could connect to Wi-Fi for free if you are a customer
Works ok This goes by address not exact location so if you are near a mall or shopping center it tells you that there are 50 to 100 wifi hotspot in range. When they are just at the same address as you... Now in smaller towns it is better it puts the hotspot dot on the sidewalk in front of the shops so it is about 80% for that reason. Sometimes I can't connect even though I had full strength signal and was less than 50 feet from AP. I think they should fix the location of the outdoor hotspot so at least u know where.
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Unified Communications (UC) from Bright House Networks Enterprise Solutions