I only really used the app a few times back when I didn't have a good data plan. The permissions don't seem intrusive, so that's not a worry. But my phone has limited storage for apps, so no reason to keep this one.
This app is difficult to use. While it will find the hotspots closes to you, you cannot connect to either of them. Maybe I just do not know how to use it but it should not be this difficult to find out how. I tried tech support but it did not help. Because of this I will give it one star.
In my experience most of Spectrum's hotspots don't work. You can usually see them and sometimes connect, but you never get an IP or actually get on the internet. Therefore I was pleased to read in the Help that there is a "report a problem" link on the details page of any hotspot. The only problem is that there is no such feature implemented in this version of the app.
I have a Pixel XL and use Google Fi as my provider but after a dozen calls and a visit to the Bright house office I have found nobody that can connect me to their so called free service. It used to work when I had a Droid and was with Verizon, but it doesn't work at all even with a wi-fi only tablet without 3G/4G standing in their office. I took both so when they tried to say it was my device I could show them. Honestly they were all trying to be helpful and promised to call me back but I haven't heard back.
I am not smart enough to use this app, after installing it. The instructions don't fit what I see. I rate this a "one" because that is the lowest available.
Insufficient It seems that the secure login should be simplified and app based. Also,why not log into app with BHN credentials and then you are automatically logged into all BHN wifi spots. Don't need an app to let me know BHN wifi is available.
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