Metro Bike Share

Bicycle Transit Systems

About this app

Metro Bike Share makes bikes available 24/7, 365 days a year in Downtown LA, Central LA, Hollywood, North Hollywood, and on the Westside.  With 220 stations and over 1500 self-service bikes, Metro Bike Share is a convenient option for short trips, leisure and connecting bus and rail transit systems. 

Riding a Metro Bike is the fast, easy, and fun way to ride. Simply release it, ride it and return it!

With the Metro Bike Share app you can:
• Quickly unlock a Metro Bike anywhere
• Purchase or renew Metro Bike Share passes 
• Access your trip history and account information 
• Find the station nearest you 
• Access Pedal Perks to view and redeem points for unique gear 
• Access your unique code for the Refer a Friend program 
• Contact customer service by text, phone or email 
• Give real time feedback using the Rate Your Ride feature

Ratings and reviews

They do an "authorization check" every time you get a bike pass which temporarily puts $51 of your money on hold. I literally was charged $102 from my bank account which will be on hold for about 3 days, because I bought 2 single-use passes ($3.50 in bike passes total). It doesn't take a genius to think about what dire consequences that could have on someone who needed that money available for rent or to eat. Why do they need to check $51? That's absolutely insane.

The bikes are actually great metro step thru s. Great easy peddle. Great in city. The peddle assisted? So so compared to other bikes with it. But the best thing is it didn't try to snake extra money and when you lock it, and many in Los Angeles, it stops the meter. Cheap. Good. But it still isn't as convenient, endearing, memorable after the first couple, etc. as your own bike in your own garage. Period.

lots of issues but they all circle back to not being able to contact anyone. the phone number online, in the app and posted on the bikes does not work. it always says it's an invalid number so if you have issues what can you do??? the text option? nope says the same thing. email option? nope no one responds. I just tried to set up 3 other people and I paid the $17 for each of them, yet all 3 can't log in saying invalid log in but of course we can't reach them to resolve issues. wasted money...

What’s new

Improvements to the TAP login experience