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It charged me for multiple items even when the app allows you to get only one product in a single purchase. And this happened twice in the same day. Its really frustrating to contact their customer support since they aren't very helpful. They'll keep asking you unnecessary questions.
2 people found this review helpful
22 November 2022
Hi indra, Sorry to hear that! We request that you please help us with your contact details at email@example.com. We will get back to you at the earliest.
Literally frustrated while making the payment, first it asked to have minimum 1000rs balance, then it showed minimum balance should be 300rs so I added 300rs in bbinstant wallet but while buying again it is asking for minimum balance should be 1000rs you have to add 700rs more, then only I can buy the product from machine, dude why should I pay 1000 rs to buy 20 or 30 rs item, such a meaningless feature given by big basket. If any big basket authority reading this please provide me a solution.
5 people found this review helpful
10 November 2022
Hi Siddhesh, we are sorry that you faced an issue. Could you please share your contact details with us on firstname.lastname@example.org so that we can get in touch with you and resolve the issue.
For purchasing 10 20 or any amount product you have to keep minimum 100 in wallet or you won't be able to buy. For eg: if you have ₹99 in wallet you cannot buy anything till you add extra ₹1 & make it ₹100. And now you purchase a product of 50 again you have to add 50 in wallet to buy anything.
1 person found this review helpful
1 November 2022
We apologize for the disappointment. Please share the contact details with us at email@example.com. We will get in touch with you and do the needful. Thanks.