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Feels like I am reviewing BUG BASKET. Payment failure, late delivery and all that stupid stuff every time. One of the worst apps. Now these holes will ask to send details on some email id. Already I called customer care 3 times, they say that callback has been arranged but never got any call.
One of the worst apps and online shopping experience! I will say if u want to waste your time and money buy here! They never send good quality fruits or vegetables and plus they always increase the price before the order! Vegetables have holes and are mostly rotten inside! Don't waste your time too guys buy from elsewhere!
They should change their name from Big basket to bad basket. Quality of fruits and vegetables was poor from the beginning. Now we are sending dirty products. Also they are not sending items which were part of some offers. I doubt if they have quality control. Customer service has no idea about customer service.
They themselves decide what time the delivery boy will come in the delivery window. I booked 9:30am to 12pm window. The delivery boy always have to arrive around 10am. I work till late night, and cannot wake up early. Delivery executive calls at a time when I am sleeping. They themselves canceled the order & charged me cancelation fees thrice. I am really unhappy. Don't buy from them.
Horrible. I had ordered more then 3kg's of sweets on October 8th 2017 and had to be delivered by 16th October 2017. After numerous calls too, I get the same rubbish answers: sorry for the delay it will be delivered in a hour and our backward team will get back to you. My whole family and apartment orders from big basket. I will ensure that this is your last order. Now I will have to go and buy Diwali sweets from else were and am not sure if I will get one. If you guys can't deliver, please do not take the orders. Who needs your cash back that your offering when the job is not done to satisfy your customers. Horrible.
• Improved user experience
• Bug fixes and optimizations
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