I loved this game until about a week ago when I couldn't log in anymore through my Google Play account and I've lost all my progress. I've uninstalled the app and reinstalled the app and it still will not allow me to connect to my Google Play progress. I contacted support and they can't seem to get their stuff together and fix my problem! I'm very disappointed in this app!
I don't know why BBB keeps telling everyone to file ticket claims with support. The login loop issue is clearly caused from the Congle update and widespread, whether it's on yours or Google's end I don't know. Obviously we know you recognize the problem but we would like you to acknowledge that you are working on it. Maybe you have, I don't check Twitter. Hope something comes through soon. I tried uninstalling/reinstalling the app and all that did was prevent me from even getting back into my original account. Now I don't know if I will get back years of progress or not. Time will tell.
I'm also encountering the login screen loop issue, and was also told to delete my Google account to make it work. To be fair, customer service is doing their best to share the currently-known short term solution. My biggest issue is that there's absolutely no indication whether they're trying to solve the issue on their end. Are the developers aware of the complaints and working to resolve them? Because they absolutely should be, and if they are working on it we need to be told so. No other app is experiencing this issue, something needs to be corrected within your app. It's a darn shame too, because the game is fun; more fun than the first in fact. The cooking/crafting/feeding system is very engaging. The monsters are cute and the music is catchy and addictive. Very fun game. It's just that it's a complete gamble from day to day whether we'll be able to play it.
Love the new update with the congle! Sounds great on continent and on space island. Just one problem though, today I tryed to login with my Google account and it says account authentication and won't work. Is it me on the game?
Game is incredible! But constantly crashes. Very buggy. Glitches. Won't even load. Don't put any money into this or you will waste it and your time. It takes them months to fix a glitch and then it'll maybe work for a week. UPDATE: Their idea of fixing this common problem is to have us all remove our Google accounts from our devices, then add it again from Dawn of Fire... Every. Time. We play it. Not sure if they're too lazy to fix these constant glitches or just incapable of creating a stable app after years of development. The first MSM app always works. Always. This one, however, never works.
It's started bugging out evertime I tried logging in and would get stuck! So then I tried uninstalling and reinstalling and it DELETED MY GAME!!! Usually Google remembers the game! But it's DELETED! I was almost to level 44. I am very pissed off now!
A new Monster has hatched on the Continent: Congle! This resourceful Triple-Element Monster has upcycled its eggshell into a stylish drum that is perfect for keeping the rhythm on both the Continent and Space Island.
In This Update:
• New Monster — Congle, the newly-hatched Triple-Element Monster!
• Bug fixes and optimizations