Major issue is delivery fees are never correct, displays one thing and will charge another at checkout. The map one order history has no functionality, would be more useful once delivery was on its way if it does actually show real time location. Still not sure how to use rewards points, but they are storing the rewards points now. Everything else works great. Prefer over takeout bham!
I ordered through iron city after a bad experience with grubhub. Our food was piping hot and even arrived 28 minutes earlier than the site said. The meat was a little over cooked. But who cares when it's 28 minutes early and still steaming hot?!
Cancels orders without notice. If you actually get a delivery it's 30-45 minutes AFTER the expected 60 minutes wait time. Drivers unable to use gps correctly and have gotten lost multiple times. I STILL have pending charges from three weeks ago of canceled (not by my choice) orders. Need I go on??????
Good concept but expensive fees. $9 delivery and $4 processing, tax and optional tips are also included. Good things about it is on time delivery, convenience, and updated statuses on app/email. I honestly will not be using this app anymore because it's just too expensive.
They have twice canceled my orders first calling saying that they will be 30 min late, then calling saying that they will have to cancel due to a problem, this time they said they could not get in contact with the restaurant so I called the restaurant and surprise surprise they answered, I will not be ordering from iron city again.