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I LOVE Birchbox, but this app just keeps getting worse. You have to force stop the app to get it to load nearly every time you open it. The "boxes" option is almost never there. You have to force stop the app to get it to show up. I no longer get push notifications. I didn't turn them off, they just stopped happening. When I did get them, I would tap the notification, but the app would just open and try to unsuccessfully pull up the homepage. Can't use my points. Horrible app.
64 people found this review helpful
If you are viewing lists of products and choose one to add to your cart, you cannot return to the last item you viewed and move forward from there. You are taken all the way back to the very beginning. Pretty frustrating 😒. Also if you want to filter or sort the sale items, you can't filter by product category, like lipsticks, for example. You can only sort/filter by BRAND. So you positively HAVE to know what you're filtering for AND who made the items you're looking for. Seems self defeating
15 people found this review helpful
PLEASE UPDATE THIS APP!! It barely works for adding promo codes. It runs very, very slow. it SOMETIMES holds the items in your cart, and only some times. Then you have to go back and reload the cart. 8 out of 10 times, the app won't let you process your order.. it states something like "error, please come back later...". I also have a Samsung 9 note, not an old phone. AND I have the highest speed internet in the whole Chicago area. Terrible app. It used to work well a few years ago. not anymore.
19 people found this review helpful