Wish you could opt out of shampoo and conditioners Customer service is AMAZING, and most of my samples have been good. However one BIG issue I have is the shampoo/conditioner samples. My hair is a little longer than my shoulders and I CAN'T wash my hair with the samples I get without adding my normal shampoo/conditioner in with it. So I can't tell if the samples actually benefit me or not. I cant imagine having even longer hair. Please allow us to opt out of products we absolutely don't want! My friend is bald yet she recieves shampoo and conditioner.
Best beauty sample subscription app! I tried another beauty sample app before birchbox (**cough cough** ipsy **cough cough**) and it doesn't even compare to birchbox! The samples are good from birchbox, but the sample boxes that you can purchase separately are even better! I was so impressed with the amount of quality products that you get for such a great price (plus FREE gifts ((that you actually want and will actually use)) with every purchse). Not to mention thier customer service is abnormally excellent. Love this app!
I'm not sure if it's just me but this app is BAD for reviewing items I recieved. It asks me "have you bought this yet" so I reply no. Then it says "where have you bought it from if you have bought it" and forces me to choose birchbox or other. Then asks me "why haven't you bought it(optional)" and again forces me to answer, skewing all the data. Otherwise, slick app.
Like BB, but app needs improvement I'm a fan of Birchbox: I've had a subscription for 2 years now. However, the app needs work. It freezes constantly and when I go to look at or track my boxes, sometimes the menu option is there, sometimes not. I find it easier to just use the website.
I just joined the app its very slow dont think I am going to be with it long. I think the company needs to give me some free products for their slow app Beauty product
It's useful but it has bugs It's great for keeping updated on your box. But i guess the push notificationz about when samples are ready no longer work also I can't review things. The title lets me type but the actual body won't let me which is incredibly aggravating.
* Holiday: We've added a few special touches that will take the guesswork out of holiday gifting.
* We've given our Product pages a makeover! You can now view multiple images, explore shades. and ship products with your monthly box right from the Product page.
* Refer A Friend: You can now invite friends to Birchbox from the app and receive Points for every friend who joins!
* Minor bug fixes and performance improvements to make our app faster and better than ever.