
Henry Scott
Overall my experience has been good, but I'd like to see more refinements within the app. For example, I wish the app were able to set sleep times relative to local sunrise and sunset. The fact that the AI recognition works at all is impressive, yet it makes a lot of errors, especially when the lighting is poor. I wish the app could also assess lighting conditions and limit recordings to when they're good.
1 person found this review helpful
Netvue, Inc.
November 11, 2025
We apologize for the inconvenience caused. We'll escalate your valuable feedback to our team.
If there are any other concerns or questions you have, please don't hesitate to contact our customer service live chat directly for help!

M C
Camera works but the app kinda sucks. It tagged some birds correctly and didn't tag others at all. I put one bird clip in the "unknown" category and it wouldn't let me change it after I looked up what kind of bird it was. Can't edit/delete shared clips. Not a good way to keep a collection of bird types. Way too restricting, and for what reason?
2 people found this review helpful
Netvue, Inc.
October 22, 2025
We apologize for the inconvenience caused. We'll escalate your valuable feedback to our team.
If there are any other concerns or questions you have, please don't hesitate to contact our customer service live chat directly for help! Our customer service is Support@netvue.com.

Marc Masnor
The images are good, but not great, when the camera is connected, but it seems to drop the connection. Some of that could be the recent storm-related power outages. But, it doesn't explain the lack of live views when tapping a pop-up notice of activity. I believe the app could be improved. The USB cord from the solar panel to the camera should be armored against squirrels and other pests.
5 people found this review helpful
Netvue, Inc.
July 22, 2025
We apologize for the inconvenience caused. We'll escalate your valuable feedback to our team.
If there are any other concerns or questions you have, please don't hesitate to contact our customer service live chat directly for help!