Quite simple and easy to use app. Please don't overcomplicate it in future, it has all it needs to order a taxi fast. The only suggestion is to give driver option why they cancel the request - is it because it's low fare, they're busy, there is a shif change etc as I was knocked down by 3 cabs before the trip. Thanks
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Very bad experience. This is the first and the last time I'll use this app. When I ordered the taxi their was a specific price but then the taxi driver changed the price just because we are tourists. He didn't know how to speak English at all and was screaming at us and cursing in the middle of the streets. I don't recommend the app at all and one star is too much for what we experienced.
12 people found this review helpful
I was using the app in 2022 with no problem. No, I cannot add card info to the app and customer service is of no help. The app shows an error saying that my account is not eligible to add a card even though I always used bi taxi with a card!
3 people found this review helpful