Subscription problem I bought a Family Pack to extend the subscription on my mobile devices as well as on my PCs. Unfortunately, the subscription time does not add to the phones and their support could not resolve it for weeks (Open ticket: 2016040708290001). They keep sending me the same guides but don't care when I tell them it doesn't work. Can't recommend this otherwise great product due to their seemingly incompetent support representatives.
Frozen on opening?? 4/24/16 UPDATE: Still useless. No reply from company. Going back to AVG! Glad I did not buy this app. 4/16/16: Opening screen always frozen as of today. Nothing clickable. Can only back out of app. Tried rebooting phone, then tried reinstalling. Now I can't even log in.... Also, having to re-auth open apps when switching between them is a pain; sometimes the re-auth pops up *in-app* while using *that app.*
Good and light weight Overall is fine. But i just wondering, do bitdefender web protection functional and protecting my device from malicious website and malware if i use Opera browser? Do this function work with any web browser? Hope you all can answer me
Won't scan Leep Bridge USB drive Have a Galaxy S6 running Marshmallow. Have a Leep Bridge USB External drive that Bit Defender neither recognizes or scans when I plug it in. This is a glaring security hole. I'm disappointed. Use Total Security on my PC & expected a similar degree of sophistication on the Android port. The AVG Pro antivirus has no problem handling a plug in USB drive. Same features for half the price.
I should have updated this ages ago... feel bad that I didn't.. The app is amazing .. I mean it's bit defender, but the renewal process is kinda not very smooth... Work on making the renewal process smooth for your customers.. and I will give you 5 stars!!! Remember, more than your new customers - your recurring customers are more important. TAKE CARE OF US!!!
Freezes on start The application freezes on start, nothing clickable, same behaviour as described by Janie Hotchkiss. On last scan (5 days ago)- it would complete it, announce sucessful scan, no issues, then it would turn back to red and ask for scan.
• Minor bug fixes and enhancements
• Request Android 6 permissions at Runtime
• Web Security for Chrome on Android 6.0
• Improved user experience
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