Blacklane - Chauffeur Service

4.2
2.05K reviews
100K+
Downloads
Content rating
Everyone
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About this app

With Blacklane you can book top-quality chauffeured rides in over 50 countries. We’ve got you covered for airport transfers, City to City journeys, reservations by the hour, and more!

-Choose from at least 3 vehicle classes, with electric vehicles available in many locations
-Every ride is 100% carbon offset, no opt-in or extra charge required
-Change or cancel any ride up until 1 hour before the pick-up time
-Airport pickups get 1 hour of complimentary wait time, and chauffeurs will track your flight and adjust your pickup time in case of delays
-24/7 Customer Care easily reachable via live chat or call
-Immediate pickups are possible in select cities with Chauffeur Hailing

How it works
1. Book a ride tailored to your needs with a few taps
2. Stay in the know with ride status notifications and live chauffeur location tracking
3. Sit back and enjoy the ride!
4. Once the ride is finished, payment will be processed automatically through the app

Award-winning service you can count on:
-Most Outstanding Chauffeur Service - Global, 2023 - The Global 100 Index
-Travel Partner of the Year - Chauffeur Provider, 2023 - Business Travel Awards Europe
-Best Car Service - Business Traveler USA, 2023

Follow us on Instagram: instagram.com/blacklane/
Follow us on Twitter: twitter.com/Blacklane
Follow us on TikTok: tiktok.com/@blacklane
Like us on Facebook: facebook.com/Blacklane
Get some travel inspiration: blog.blacklane.com

Have questions or need support?
Email: service@blacklane.com
FAQs: help.blacklane.com/
Updated on
Dec 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
1.99K reviews
Mike D
July 24, 2024
Updated to one star. As there was no real resolution to the below. There is little focus in the app on security from understanding who your driver is or even seeing a full size picture of your driver...... Not sure what's happened recently but my last two rides the app showed me one person yet so one else picked me up. Very concerning. When I emailed them they had nothing to say about it.
5 people found this review helpful
Did you find this helpful?
Blacklane GmbH
July 2, 2024
Dear Mike, I'm sorry to hear about your recent experience with our service and the confusion regarding the chauffeurs. This is certainly not the standard we strive to uphold. Please email us at chris.king@blacklane.com with your booking details so we can investigate this issue and ensure it doesn't happen again. Warm regards, Chris
Matthew Marsh
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