Bad design, false readings Redesigned for worse. The bulb controls are next to the panic button, which is now easy to trigger accidentally. Temperature based alarms triggered when thresholds are not reached. Looking for alternatives.
Not Home Security Multiple random system failures. System has to be manually rebooted. If your away from home, this won't work. This lack of assurance will ruin your vacation. Away long term? Useless. No refunds after 30 days.
So much room for improvements Piper us good, but not great. The product is quite good, but the app drags it down.
Turning alarm on and off is glitchy Used to work well but now sometimes when turning alarm on from control it remains off while saying it's on, and when I turn it off it makes the beeps to say it's turning on.
Everything I use has been great. My only complaint would be the need/want to change the city I live in to be able to see the current temperature and alerts. It has always been stuck on Baton Rouge, Louisiana and I've tried everything customer support had told me to. An option to simply change it myself would be nice.
Motion Detection-Resolved After Reset After resetting the device, it is now working fine after this last update Sept.2016. Now suppose I am out away from home, and this issue occurs, it would be soo awesome to be able to reset the device from your phone. I do see how that may be a challenge, but if Piper were smart enough to save your wifi credentials and know it's offline and attempt to reset itself... just needs work. Another words take away the issue of having to intervene. 99.99℅ uptime based on your ISP, then it can be their fault!! :)
Safety for Friends & Family- Share or Track Location, Get Phone & Vehicle Status