It's ok I really like that Piper cameras and the ability to integrate with my deadbolts and door sensors. The app however will not connect to Piper if my phone is on a cell network. If it's connected to any wifi, home or away, it has no problems. Please fix the app so I can arm/disarm the system when I'm not near wifi.
Good concept, but limited The development needs to listen to more user feedback. There isn't even a customer forum to discuss problems and ideas. For example, there is no way to customize Android notification sound (I want my Piper notification to sound different than my Android default). There is also no automation to automatically turn off accessories after they have been turned on (smartthings is a completely superior Zwave hub). We want more from Piper. There is potential.
The app works perfectly on my s7 edge. No matter where I'm at, I can access piper and monitor my home. I've been playing around with it and it picks up the slightest movement for intruders. Would recommend to family and friends for a whole security system.
Complete garbage. Constantly getting "cannot connect to Piper". When the alarm is being triggered the app gets overdetermined with stimuli and it freezes (cannot connect) when you need it the most. This has been the case on 3 devices including relatively high end phones.
I've been using it for almost 2 yrs. It's getting worse. Pet detection not really working, temperature thresholds not working, redesign ruined the app usability. Support useless. I'd buy something else these days.
Well my system worked for 3 days. Today none of the Z-wave input sensors work again. What a bunch of junk. DO NOT BUY PIPER! The only way I can get my Piper system to work at all is to set it up with an I-Phone. It will not work with my Samsung. Poor instructions and poor video. App is terrible. Very buggy. Some things will work for a day or two and then stop. Z-wave sucks. Devices stop working and you don't know when or why. There is nothing Secure about this Security System. Very problematic. Can not be depended on. Does not work with Samsung Phones. Got it working with an I-Phone. Just checked sensors, none of them work! Do not buy Piper! I can not get extender to work and also other devices. Came home and none of the inputs would work. None of the door switches and motion detectors would work. The zwave network only works for 1 or 2 days at a time. Z-Wave is a piece of crap. Doesn't work with Samsung phone. Samsung phone messes up the entire Z wave network so that it will not. work