BlckIT-Connect
1+
Downloads
Everyone
info
About this app
BlckIT-Connect is a secure and reliable remote support app that allows users to get real-time help from our authorized technicians. By sharing your screen, our technicians can help you with troubleshooting, configuration and other technical issues efficiently and quickly.
One of the app's core features is the built-in file transfer feature, which allows files to be sent and received directly during an ongoing support session. This feature is essential for technicians to transfer system files, documents, and other files needed to solve problems quickly and efficiently. Whether it's sending log files for diagnostics or receiving software updates, BlckIT-Connect offers a smooth and secure solution.
Important permits and security
In order to offer remote support with screen sharing and file transfer, the app requires certain permissions, including access to files and use of the AccessibilityService API. These permissions are necessary for technicians to be able to see your screen and help you in the best possible way, as well as to enable smooth file transfer between you and our technicians.
The AccessibilityService API is used solely to enable screen sharing, so our technicians can see what's happening on your device in real time and guide you through technical issues. API
does not provide access to any other features and is used only when you expressly agree to the remote support session.
Access to files is necessary to ensure that technicians can transfer necessary files to and from your device. This can include both system files, documents and other files that are crucial to solving problems during remote support. Access is strictly limited to the duration of the support session and is always with your approval.
Privacy and control
We understand the importance of your privacy and work to ensure that your data is always protected. BlckIT-Connect gives you full control over how and when technicians can access your device:
Complete control: The app only connects to our authorized technicians, and you can cancel or end a session at any time. The technician may not change any settings on your device without your permission, and all connections can be turned off immediately by you as a user.
User-friendly controls: You always have the option to activate and deactivate the service directly from the app. When the service is disabled, all new connections are prevented, giving you complete control over your device and security.
Secure connection: All data transmitted during a remote support session, including screen sharing and file transfer, is encrypted to protect your privacy. We use the latest security protocols to ensure that all communication between you and our technicians takes place in a safe and secure manner.
Limited access and transparency
BlckIT-Connect only asks for the permissions that are absolutely necessary for the remote support to work correctly. Access to the file system is only required to transfer files necessary for the support session, and the app never requests broader access than is necessary to complete the task.
We strive to be as transparent as possible about how we use the permissions we request. When you start a support session, you will be explicitly asked to grant permission for screen sharing and file access, and you can cancel the session at any time if you no longer wish to continue.
Final note
BlckIT-Connect is developed to give users the best possible experience when they need technical support. Our goal is to offer fast, secure and efficient remote support that makes it easier to solve problems without compromising your security or privacy. By using our app, you get access to certified technicians who always prioritize your safety and comfort during support sessions.
One of the app's core features is the built-in file transfer feature, which allows files to be sent and received directly during an ongoing support session. This feature is essential for technicians to transfer system files, documents, and other files needed to solve problems quickly and efficiently. Whether it's sending log files for diagnostics or receiving software updates, BlckIT-Connect offers a smooth and secure solution.
Important permits and security
In order to offer remote support with screen sharing and file transfer, the app requires certain permissions, including access to files and use of the AccessibilityService API. These permissions are necessary for technicians to be able to see your screen and help you in the best possible way, as well as to enable smooth file transfer between you and our technicians.
The AccessibilityService API is used solely to enable screen sharing, so our technicians can see what's happening on your device in real time and guide you through technical issues. API
does not provide access to any other features and is used only when you expressly agree to the remote support session.
Access to files is necessary to ensure that technicians can transfer necessary files to and from your device. This can include both system files, documents and other files that are crucial to solving problems during remote support. Access is strictly limited to the duration of the support session and is always with your approval.
Privacy and control
We understand the importance of your privacy and work to ensure that your data is always protected. BlckIT-Connect gives you full control over how and when technicians can access your device:
Complete control: The app only connects to our authorized technicians, and you can cancel or end a session at any time. The technician may not change any settings on your device without your permission, and all connections can be turned off immediately by you as a user.
User-friendly controls: You always have the option to activate and deactivate the service directly from the app. When the service is disabled, all new connections are prevented, giving you complete control over your device and security.
Secure connection: All data transmitted during a remote support session, including screen sharing and file transfer, is encrypted to protect your privacy. We use the latest security protocols to ensure that all communication between you and our technicians takes place in a safe and secure manner.
Limited access and transparency
BlckIT-Connect only asks for the permissions that are absolutely necessary for the remote support to work correctly. Access to the file system is only required to transfer files necessary for the support session, and the app never requests broader access than is necessary to complete the task.
We strive to be as transparent as possible about how we use the permissions we request. When you start a support session, you will be explicitly asked to grant permission for screen sharing and file access, and you can cancel the session at any time if you no longer wish to continue.
Final note
BlckIT-Connect is developed to give users the best possible experience when they need technical support. Our goal is to offer fast, secure and efficient remote support that makes it easier to solve problems without compromising your security or privacy. By using our app, you get access to certified technicians who always prioritize your safety and comfort during support sessions.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
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What's new
Ladda ner vårt fjärrsupportverktyg när du behöver hjälp med din dator. Våra tekniker kan snabbt ansluta och lösa ditt problem på distans, tryggt och säkert.
App support
phone
Phone number
+46851935906
About the developer
BlckIT AB
support@blckit.com
Sankta Gertruds Väg 10
231 45 Trelleborg
Sweden
+46 10 585 72 61