Great app Works as expected. Great to have money system that when you write a check it actually pulls the money or immediately so you don't accidentally over spend. I have never had a fee chafed in the 3/4 years I've had a blue bird account. The one time I did have a check get declined even though the money was in the account and being held, they gave me an extra $25 in case I was charged an NSF fee with out having to ask our even bring up. They called and left a voicemail letting me know what happened.

Convenient I appreciate the convenience of this app: It can show me my balance without me logging on and I can transfer funds from my Mastercard to this one. I also really appreciate being able to get a personalized card for my teen daughter that i can control, send funds to, and view all the transactions. HOWEVER it was very difficult getting her card activated and about 50% of the time it tells me "unable to process your request at this time" when I am trying to look at her transactions.

Family Account doesn't work This app was great! Until I hired a nanny and tried to use the Family Account feature. Difficulty activating the card and then when I tried to look at here account it says that "Due to technical difficulties we are unable to process your request at this moment. Please try again at a later time. We apologize for the inconvenience." When is a later time because I've tried every day this week!

Bluebird mobile It's the best card that I've seen in a long time. And no fees hmm. Also you can get money early on your card. Most prepaid cards charge fee, use this card @ Walmart, doesn't charge any fees, and you can load it @ Walmart without fees added on for putting money on your card. Love It!!!!!

Frustrated and Disappointed My parents bought me this card in an effort to stop paying crazy money transfer services like Western Union. However, when I tried to register the card I was unable. I called Customer service only to find that they really have no system in place to actually help. So, I tried to put more money on the card and I was denied. In order to pay a bill over the phone, I had to purchase another card,and use both to make my purchase. I tried to register the second card and it too failed. I'm very disappointed.

Great app but latest update is broken! This used to be a great way to keep a handle on my account, write checks, pay my bills, and transfer money between accounts. Ever since the recent update I can only log in and see my account balance, but no transactions at all, keep getting an error message and a 1800 customer service number to call, please fix ASAP!

Add funds via check sucks As soon as I start to take a picture of my check i get s error message saying the app isn't responding. I also have the app on my iPhone and I can't use the feature to add via check in my iPhone because it dosent even open up

Plethora Of Problems With Serve Card, Same Problems With Bluebird! I had closed my account with Amex Serve due to so many internal problems with the account it rendered the card useless and now unfortunately discover many of the same issues within Amex Bluebird. Very unstable and unreliable! Staying with my own bank!! This is just outright ridiculous and absolutely pitiful! This is what I read constantly---> Due to technical difficulties we are unable to process your request at the moment. Please try again at a later time. We apologize for the inconvenience.

Good app This is a really useful app. It gives you a breakdown of your purchases and deposits. Shows you an updated balance almost immediately after using. And shows you where free atm's are. You can also get amex offers through this app. Great to have around!

It's terrible I tried registering my card, and I can't even use the stupid thing to get a money order. Every time I tried to do something it wigged out. I will never use bluebird again .

I love bluebird BlueBird is the best! I just found out that there are ATMs where I don't have to pay any fees. BlueBird is the prepaid card with the fewest fees. I used to have a Green Dot card, but I would've needed two jobs to keep up with the fees!

Not impressed I used to love the app but lately it barely works. It takes forever to load, has all kinds of errors and processing messages. It's getting to the point I can barely access my money.

Good but not right I have used blue bird services for about a year and the main drawback from this service is withdrawal from atm. Usually there is a service charge let's use this as an example $3 withdraw fee ok no problem. But when you use your card with it it does charge you that $3 but also it charges you an additional fee for amex about $2.50 on top of it meaning you are paying $5.50 per transaction in the atm. Wouldn't recommend this unless your ok with that and also if your always going to Wal-Mart.

Much satisfied I'm glad I made the switch to bluebird, it makes it alot easier for me to keep track of what i spend & tells me my balances and let's me know right away!! & i can add money as little as $1, and there's no monthly fees.....awesome

I got this card as a replacement for a Google Wallet card when that service folded. I use cards like this to put my "fun money" on, so I can spend it at will and know the money in my main account will go for bills and not get frittered away. I tried a different card first (Simple) but it took days to transfer funds, which in this day and age seems ridiculous. With the app, you can transfer funds to your Bluebird account in seconds if you do it from a debit card. You can get your current balance without even opening the app with a quick swipe. The only thing that keeps this app from getting 5 stars is there is no notification when the card is charged. I liked hearing that ring when my GW card had a charge hit and would like to have that option on this. Aside from that, it's a good app and a good service so far.

Worked fine on my ZTE zmax pro until update Used to work fine but after update I can no longer switch from my main account to my son's. It gives me an error. Yet it lets me see my set aside account and main account just fine.

Everything is great except mobile deposits It's really just a small issue, I'm 70% sure it's my phone. Whenever I try to cash a check on this phone, it loads for about a minute then crashes every single time. It's the only problem I have. I just use an older phone I have to deposit. But overall it's a great card and app.

Stalls Constantly! Normally the app works great but lately the app moves EXTREMELY slow and crashes. I've uninstalled and reinstalled it twice. Nothing. Ever since I did the update this has been happening. The site is doing the same thing. I can't have that happening where I keep money.

Not working ? Cannot transfer money from my bank account to my bluebird card, says technical difficulties please try at a later time! This is stupid, I've got to use this card!!

What is going on The last update ruined the app says bugs fixed. I did not have a problem at all.I have had this card two plus years and now the app I need to pay bills doesn't work

I hated it No one would take it I lost all my money thank you American Express for stealing my money tried to pay light bill online and no stores would take it sucks

Useless I got the cards and downloaded the app so that I could quickly transfer funds to my daughter's card. I've yet to be able to complete a single transaction from my debit card to my account, always receiving an error that my transaction could not be completed and to try back later. It's been months. I've contacted customer support, and have received no resolution. I know I can manually add funds at a store, but that defeats the purpose of why I got these cards. Can anyone help???

Stopped working. Stopped working after the last update; I could only see the amount that was in the account. I disputed a charge I never approved and they closed my account without warning. Customer service is completely unhelpful. Avoid this card and app entirely if you don't want to end up stranded with no money for 7-10 business days, on a Friday night no less. This company has shameful business practices and should be investigated for the way they treat their customers.

Was great, card and service sucks now! Will you please make it Android pay!!!! Plus my fingerprint sensor sign in is not showing up anywhere. Bout to drop this service. Deposit checks by photo is damn near impossible

Since update half the features don't work The update was suppose to fix bugs, but instead made the app work. I can't see recent transactions now.

Ummm I've used this app for years on my Galaxy Note III and I've recently upgraded to a Galaxy S7. Now the app has caused "Unfortunately System UI has stopped". Great. Now I can't use my main bank acct app on my phone. Awesome. Truly. :-/

Ok Have used the app for years, several weeks ago both my husband and I on 2 separate accounts are able you login however not able to view transactions nor balance. I hope this is fixed promptly.

Went Downhill Used to be a great and useful application. Has not worked properly in over a month. Uninstall and reinstall did not help. Wife has same issues with app that I do so it's not a phone issue. Please fix.

Intially you think it's great until you have any more deposited into your account. My uncle sends me 500 for my child and they lock my account and say they will send a check that will come in 7 to 10 business days. I talk to customer service and they give me the run around tell me to call customer protection and they give me nothing other than your account has been locked!

Worst card service Went to a atm to withdraw cash, machine gave me a error and never gave me my money, called that company numerous times and they never answered, took forever to get a answer from bluebird and these ppl are not giving me my money back. I'm a single parent i don't have $62 to wait. I'm cancelling my card with ya'll.

Absolutely love this card Best card out there....had green dot but the fees are ridiculous. Blue bird I get paid 2 days before anyone else thanks to direct deposit...highly recommend this card to anyone and everyone

Bug in check deposit I LOVE bluebird and the app but right now the check deposit won't go through. I tried again several days after the first try to make sure it didn't go through afterwards and it's still bugged

Wrong user name and password Saying I have wrong password and user name!! When I've changed it to accommodate this app

Crashes Every time I want to use the mobile deposit option it crashes and it restarts the app. It's very inconvenient. I deposit small checks on the side cuz I use this card for my miscellaneous spending and now I have to deposit checks to my regular account and wait until the checks clear then transfer to my bluebird account.

bad customer service I call in talk supervisor he hang up on me never address my concern very bad experience and app

This is awful I liked the old app better. I don't know what happened with one of the old updates, but this app barely works. It needs to be fixed asap.

-The cost of this card is $5 for the startup kit. Even if the packaging doesn't show a fee on it anywhere, or if the signs at Walmart don't indicate a fee, there is one. -The app is great when it works. -Understand that this product is a joint offer from American Express and Walmart. They like to blame each other for any errors you receive. -Loading money means you have to go to a Walmart. A pain, but not totally a bad thing. - The checks that are offered as part of the service are what drew me to this card. -In April 2016, my account was "tagged" for unusual spending patterns. I put money on the card and then wrote a check for a bill about 4 months in a row, without using it too much otherwise. Hubby and I switched to cash to keep our finances under control. Now, months later, they tell me that it will never be turned back on, and don't bother buying a new card. There is no phone number for the invisible dept that turns off your money loading for the card. -So for regular, normal use that you want this type of card for, with the bonus checks, you will get blocked at some point. Like right when you are trying to pay that due bill. Thanks for nothing, you useless plastic!!!!!

Bug on Nexus 5x Bug: Can't deposit from check on a Nexus 5x. Image from camera is fine while taking picture, but preview is inverted and shifted up and right by about 40 percent so the full check is not visible.

Alternative to my Bank account This card is very helpful and it's safer than using my debit card. The app is simple to use. I just wish you could load it up At family dollar or CVS like AMEX SERVE

Latest update :/ Taking a long time to load balance. Lags a lot. Getting difficult to use. Updated itself out of working really well.