Recently purchased a Galaxy Note 10 and was having audio issues with music playing in the background. Took about a month but finally tracked it down to this app. Whenever this app is installed audio will stop playing randomly on the device . When it's not installed audio works fine. Between that and the audio issues the app has when in conferences I can't use this product. Too bad when it works it's great but it's to much of a headache to use right now.
15 people found this review helpful
December 6, 2019
Hi, We've recently rolled out an update which has fixed the above issue. It should be available in the coming few days. Please reach out to us at firstname.lastname@example.org in case you have any issues.
- Flag inappropriate
- Show review history
The screen frequently goes black for a second and then back to showing the call. The happens every few seconds. The audio also gets lower when the screen is black. This is very annoying during a call when I want to jump on or off mute or just see the screen. Battery optimization has been turned off. It happens on both WiFi and data. Android 10 on a Pixel 3. Not using my video.
107 people found this review helpful
May 4, 2020
This is the proximity sensor detecting your presence. The audio gets lower as it is being routed through the phone's earpiece, just like on a phone call.
Galaxy S10 user here, with a strong 5Ghz WiFi connection and Gigabit fiber. I could not maintain a stable connection, even with only one other participant. Video constantly froze, and occasionally had audio issues as well. We would have had a better experience with just a phone call. To add insult to injury, it drained a significant portion of my battery, while the phone was plugged in! If work requires this, don't use the mobile version. Heck, just do a conference call.
76 people found this review helpful
April 13, 2020
We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at email@example.com. Thank you.