MyBlueKC

Blue Cross and Blue Shield of Kansas City

About this app

Access your health insurance information on-the-go from Blue Cross and Blue Shield of Kansas City (Blue KC).

As a Blue KC member, you can download the free MyBlueKC app to help make the most of your Blue KC plan. With new and improved features, the MyBlueKC app gives you easy access to your healthcare coverage 24/7, wherever you are.

Use the app to:

• Access benefit information
• See your most recent claims
• View and share your ID card
• Find a doctor, hospital or other healthcare provider
• Track deductibles and spending account balances
• View pharmacy benefit information (if applicable)
• Connect to Health & Wellness programs
• NEW for ACA/Direct Pay Members only: Pay My Bill and ACA Rewards (for wellness points)

Features available are based on your plan and benefits.

The app supports most of our plans, but not all. Unfortunately, the app will not work for the following individuals: FEP members and Blue KC Medicare Advantage members.

An independent licensee of the Blue Cross and Blue Shield Association.

Ratings and reviews

So far, I have tried to get into two different virtual appointments and neither one worked. It just keeps spinning. My appointment with my doctor was canceled, and it would not let me reschedule with him. It says I have a message, and that I should go to the message center, but there is no message center. And there is no appointment calendar so that I can clearly see what day and time my appointments are. The old virtual care app was WAY better.

I've been trying to get connected for a virtual care visit for most of the morning. Despite claiming that there are multiple doctors available, I am unable to get past the waiting room of a visit. The page claims "your visit will start shortly" and "you're next, we're waiting for the doctor to connect with you", and I've sat waiting at that page for 5, 10, 30, and 45 minutes over multiple sessions. Either your software is trash or you're willfully misleading customers. Fix it.

This app does not work for virtual care with an android device. Please fix it!

What's new

This update provides important stability and performance fixes. Please update now to access the latest version of the MyBlueKC app. You can also turn on automatic downloads in your app settings so your app automatically updates with each new release.