
Kayla Hubbard
suggestion: less portals to ads and less need for more usernames and password setup. Another suggestion look at Cignas app and do that - so easy to use This app won't send emails to mfa a username. Id like to be able to see everyone's eobs in the Household, but we are forced to have separate logins- but yet they dont want to mail paper eobs. Make it easy. Your app sucks, the ability to compile everyone's statement sucks. If we have to self service our care, make it easy to look up and use.
2 people found this review helpful

Emma McLean
Buggy - almost useless app. you have to enter your login info multiple times, the app loads extremely slowly and often does not load at all. There are very limited functions within the app, and the entire thing runs buggy and slowly. The public library has a better app than one of the largest health insurance companies.
1 person found this review helpful

A B
Broken app, Barely works & It always says that I have a network/connection error. it's honestly pathetic, how poorly this app performs, or if it even works at all, especially considering how important health insurance is.
1 person found this review helpful