I downloaded this app because my branch is closing shortly and will be difficult to get to another location. I wanted to be able to do mobile cheque deposit, but no such luck. BMO is behind the times for sure. Charge enough in fees, closes my branch, but can't have the app do some basic tasks users need.
They need to speed up to competition. The App lacks many features. One of the most dominant one is cheque deposit which is very useful these days. The other thing all the banking companies need to work on is to have a automatic disabling of multi bank cards / accounts on an single call or sms, rather than customer calling several banks when the wallet is lost including multiple cards which is lost time opportunity for fraudulent transaction to occur.
BMO needs to listen to their customers. What a horrible app. It is pathetic you don't have exact simple features like mobile cheque deposit when all other top 5 banks do. The lack of notifications and automation as well is just rediculous in today's day and age. Is your CTO a 90 year old using a type writer? Get with the times or you will lose your younger clients for life. I will be switching to RBC shortly.
I've used apps from RBC, CIBC, and BMO. The BMO app is by far the worst, lacking numerous features. Notably, mobile cheque deposit, and mobile wallet are unavailable. Limited information when managing multiple credit cards. No quick glance view. Outdated UI design. No NFC integration.
No fingerprint login? Check. Only 6 digit passwords? Check. No mobile deposit? Check. This has to be the most insecure, feature lacking apps of the big banks. You can't even click the contact numbers to dial! The only decent mobile thing BMO has going is Android Pay support, and that's not even their app!
The time it takes for mastercard transactions to show up is ridiculous. I would like to see my transactions the day of, not four days later. I have seen the RBC app and visa transactions show up right away.
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