It worked just fine until the update recently! After the recent unnecessary and stupid update, mobile banking becomes problematic!! The loading sign keeps popping up. Even after I logged in, I can't even check my balance since the menu bar shows nothing!! Completely empty!! Stop stupid updates! Fix what you need to fix and just make it WORK!!
I developed a severe allergy to this app If Dug, the dog from the movie Up made a financial services app, this would be it. Why am I getting the HK weather on my starting screen and why is the Hang Seng Index showing up there? Squirrel! I just want to see my account balance, but I'm getting force fed this nonsense. Squirrel! App loads slow as molasses on a cold day in January in inner Mongolia. Could be the servers are located on the other side of the world, but it was marginally better when I was looking at the app in a bank branch in HK.
One star is one star too many!!! Disgraceful to the I.T. profession, did the budget run out before testing? And why would BOC pay for this update release? And the fact they can't be bothered to fix the mess...well I got better things to do with my money....see ya
Alway bug fixing， any testing before launch? Keep loading， very slow. Give up! I will never use it again.
It is fine until update Stupid update ) ) ) loading loading n loading !!
Problem keeps going on Same comments as previous users, keep loading errors messages.
*The App requires new permissions for fingerprint authentication:
- Control vibration
- Act as FIDO client
- Use fingerprint hardware
- Collect/Write diagnostic information
Fingerprint Authentication service offers you a simplified authentication way. When you buy specified stocks, you can simply complete the authentication by verifying your fingerprint on your phone, without entering SMS One-time password.
- This service is applicable to designated models of Samsung or LG phones.
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