Other than a one way chat, I don't see the point in this app. The rep can't even see anything outside of the app. Can't show any other screen.
View only Support is almost useless to me an my clients...
Its not hlp me and i have no keys which is enter
Useful for some, limited for now While the app works for connection and appears to be stable (no unexpected crashes), it seems limited in scope. Functions such as file sharing are useful for some, but as there is no remote ability to select anything on the screen, not sure how useful this is for supporting smartphones for technology challenged clients who require hand-holding. The technology seems promising, but still leaves lots of room for improvement. Hoping that future enhancements will have enhanced functionality.
Update failed, reinstall instead Uninstall then installed new version fixed the problem. Web apps only, no other app is shared. I will be testing screenshot feature to see if that is viable workaround.
Terrible Won't work because of some type of handshake error, whatever that is
Bomgar InSight now uses VP9 technology to provide faster video streaming capabilities to help create a more seamless support.