Bomgar for Samsung

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Increase your service desk’s reach and performance with the Bomgar Customer Client for Samsung. With this app, users can receive secure remote support from representatives without ever logging into their desktop. Users can share their screen, stream live video, co-browse websites and applications, and chat with representatives from the comfort of their Samsung mobile device.
Feature Overview:
Screen Sharing – Share your device’s screen in real-time.
Remote Control – Allow your support representative to navigate your screen, access applications, type, and click as if they are holding the device in their own hands.
Bomgar InSight – Extend your representative’s vision by streaming live video.
Co-Browse – Browse websites and applications with your representative.
Chat – Chat back and forth with your representative.
Notes:
The Bomgar Samsung Customer Client 2.2.8 runs on all Samsung devices with an official Samsung Android operating system, 4.0.3 or above.
This app works with existing Bomgar installations, version 14.3.1 or above and support sites with trusted CA-signed certificates. For full language support, you must be running Bomgar 14.3.1 and above.
This support client should be downloaded only at the direction of a support representative using Bomgar whom you have solicited for technical support for your Android device.
For more information, please see www.bomgar.com/android.
增加服務台的覆蓋範圍和性能上與Bomgar客戶端三星。有了這個程序,用戶可以接收來自代表安全的遠程支持,而沒有登錄到他們的桌面。用戶可以共享他們的屏幕,實時視頻流,共同瀏覽網站和應用程序,並從他們的三星移動設備的舒適代表聊天。
功能概述:
屏幕共享 - 共享您的設備的屏幕在實時。
遠程控制 - 允許支持代表瀏覽您的屏幕,訪問應用程序,類型,然後單擊,如果他們持有在自己手裡的設備。
Bomgar洞察 - 通過流視頻直播擴展您代表的視野。
共同瀏覽 - 瀏覽網站和應用程序與你的代表。
聊天 - 聊天來回您的代表。
筆記:
該Bomgar三星客戶端2.2.8在帶有三星官方Android操作系統4.0.3或以上所有的三星設備運行。
這個應用程序適用於現有的Bomgar安裝​​,版本14.3.1或以上和支持站點,可信CA簽名的證書。對於完整的語言支持,你必須運行Bomgar 14.3.1及以上。
這種支持的客戶端只能在使用Bomgar支持代表就是你所徵求你的Andr​​oid設備的技術支持人員的指導下下載。
欲了解更多信息,請參閱www.bomgar.com/android。
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最新異動

2.2.8
New Features and Enhancements:
-Added support to allow unattended access to Android devices via Android Jump Clients.
Issues Resolved:
-Resolved an issue with failing to detect network connectivity when only a LAN connection was available.
-Resolved an issue with the customer client app failing when the live camera feed button was clicked.
-Resolved issues with gallery view.
-Resolved an issue with system information not being sent correctly on newer Android devices.
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其他資訊

更新日期
2016年8月23日
大小
3.9M
安裝次數
100,000+
目前版本
2.2.8-(62456)-Samsung
Android 最低版本需求
4.0.3 以上版本
內容分級
適合所有人
互動式元素
共用資訊
提供者:
Bomgar Corporation
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