Out of 4 videos, 2 failed to upload and there was no easy way to know they had failed. (I didnt notice until days later). Thats 2 missed opportunities to welcome my new clients.. and isnt that the point of Bonjoro? It was frustrating. I like the idea but I cant really see myself paying an annual fee for a non functional service.
6 people found this review helpful
We are sorry about the upload issues Jamieson. Can you email us at firstname.lastname@example.org so we can solve them for you?
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UPDATE March 2022: Downgrading to one star, the upload keeps failing :-( The idea is great, but the App could use some work. The frequent problem that I run into is after I record a Bonjoro video on phone, sometimes I find it days later that it failed to upload. and when i try to upload it again it just keeps failing repeatedly. I have to delete and rerecord and watch the upload queue to make sure that it got uploaded. The idea is great. i find myself recording most bonjoros from my PC.
7 people found this review helpful
Hey Avichal, Sorry about the upload issues. If you email us at email@example.com or me directly at firstname.lastname@example.org, we'd be happy to work on these issues.
I live the service Bonjoro provides. I get so many customers replying thanking us for the personal video. The reason for three stars is the app frequently crashes and is buggy. It's still worth paying for the service for the amazing customer personalization, but I hope the bugs get fixed soon.
1 person found this review helpful