Bontact helps businesses connect with online visitors, directly from their website, through a multi-channel, flexible, real-time, and easy-to-use customer engagement platform. The platform is the only solution of its kind to combine text messages, voice call-back, e-mail, and live chat options.
Each of your customers may have a different preferred method of contact. Presenting potential customers, while they are at the peak of interest, with flexible options to connect with your sales team has tremendous business potential. It enhances user experience and satisfaction, increases the “stickiness” of your website (average visit duration), and – most importantly — can significantly increase the number of leads and sales. Combined with the right sales and support staff, Bontact can even turn random online visitors into committed customers.
Bontact offers one of the most advanced management systems for enabling online visitors to initiate contact with website owners in real-time. It enables website owners to collect personal information, communicate effectively with potential customers, increase sales and turn online visitors into customers.
The user interface is intuitive, user-friendly and allows generation of advanced reports and segmentation, as well as ongoing management tools.