App shows canceled rooms as part of your iterinary. Caused a whole lot of confusion once we were already traveling. App blocks screenshots and blocks Google Now on Tap so you can't extract any booking numbers from it. Seems like they went out of their way to make it less user friendly. Sad, because the website and the actual service are amazing
The burden of searching, booking and confirming hotel reservations is eliminated almost completely! And the number of properties (in Japan, at least) that doesn't require a credit card to confirm reservations is quite sizable, making it that much more easy! The interface is also very easy to master.
Not good.. They will not cancel or reschedule fir you... you are booked and stay booked for that date... if you want to make changes.. lose your money for those days and book again... but remember you will lose your money if you can't make those dates. Never using booking agaib.
The app. Gives me fake discounts I preserved a hotel room. Via the app. Which told me that there was a discount of 41%. But then I knew from the hotel that I had payed more than any other customer who contacts the hotel directly without using the app. I don't recommend the app. I will never use it again
My app won't open and each time I have tried to uninstall it and download it again the same thing still happens. The screen turns blue and then just disappears
I just tried to use it to make my first reservation, but was a horrible experience. The android app is buggy. I can't acces messages section (both a pop-up 'no messages' and a loading circle appears) and nothing happens. There is no support for first users, the menu is not intuitive, the UX is horrible.
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