I attempted to book a room using this ap. The lady I spoke with was really beligerent UNfriendly and refused to give me the hotel direct phone #. She was a greedy, dispicable reservationist. She not only soured me of doing my future booking thru them but also lost the hotel a 17 nite reservation.
Paid deposit. Told guaranteed when credit card given. 5 days out from Honeymoon, sent email saying room is no longer available. Not exactly a 'booking' site now is it? Thanks guys! Glad you gave me that "guarantee"
Easy to book and make amendments or cancellations. Keeping your booking details to hand. Would recommend, however if you do not pay up front, the rate shown when booking may well increase due to fluctuations in exchange rate. So keep an eye on your booking.
Do NOT use this app for booking hotels. After booking room with this app, I ended up with a "special term" apartment without warning. All you can get from app hotline is "there is nothing we can do". Commission is all this app cares. Used to be a loyal customer for 5+ years. Now I'm sick of it.
this app is really very good. I'll it the new messaging system is pretty terrible. it's not easy at all to see what you have asked the hotel, or what hotel you are about to talk to. which is a pain if you are booking alot of hotels for one trip across country, as we often do. the old system was better. that's why it's only a 4 star review.
Didn't like that I was put under pressure to book. App said "only 1 room left" and then we saw there were heaps of available rooms left. And I got bombarded with emails and other notifications. Didn't like it at all. In future I'll book with hotels directly. It's cheaper and more honest.
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