They steal from you Do not buy anything from booksamillion. They will steal your money and never give you the product you purchased. I bought walking dead compendium 3 and when I tried to open it with the bam reader, it said "no tokens available for download". I called customer service and was directed to speak with their ebook tech, Julian Barnett. I was told by Julian Barnett that I was receiving this error because I downloaded the compendium to too many devices and that wasn't allowed so I was not eligible for a refund. I never had access to the book from the moment I purchased it. I have two devices and neither ever were able to open it. I was told that I had the book and that they have proof that I've read the book. I asked for said proof and they immediately stopped all contact with me. I consider this a 35 dollar lesson to never shop with booksamillion ever again. I plead and beg everyone to do the same. I don't want anyone to ever be treated how I've been treated. They are a horrible business.
Not user friendly at all. I had to download mtiple required apps to read from my phone, and adjusting the settings is a nightmare. I spoke with customer service twice, having to wait almost a full 48 hours both times. Lousy. This is the only eBook purchase from BAM I have ever made, and I will not make another. I will stick with Amazon and Kindle. Fix your app BAM!!
Fix it! I cannot buy books because "Get Books" won't load, it sends you back to main page after you selected a topic/book, or does nothing at all. And Heck you've been getting only 1 Stars the past few months. Others have describe many other problems that need to be fixed. Have you guys abandoned this app. Or should I say the customers. I thought too you'd realize by now you're losing out on sales.
Miserable I read daily. I've used Kindle, Google Books, Nook, Apple, etc... This is the worst. The design is terrible, (who swipes from right to left to turn a page) the fact that you can't CHOOSE to read in any reading app is ridiculous, the font sizing is a pain... I will keep the gift card I was given and try to figure something else out.
I hate the fact that I need this app to read books that I purchased through BAM. I now go out of my way to avoid buying ebooks from BAM. I want the option to read purchased books on whichever app I choose. I also have trouble getting into the app almost every time I access it, so I've developed a resentment. I just tried to get into a recipe book, and the app stopped. Three times. I'm gonna have to buy a separate copy of my books, because I can't access them here. What a waste of money these purchases were!
Extremely slow, no search feature. Can't believe there hasn't been an update since 2015. Using on Galaxy S7. Also, if Books A Million is #2 brick and mortar bookstore in USA, why don't they have any other app (like a MAIN app) other than this sorry thing? 😣 I'm gonna uninstall. The only reason I installed this is because trying to place an online order for ONE book has fouled up repeatedly.
· Get definitions of text in eBooks while reading
· Share book excerpts via Facebook, Twitter and email
· Choose between dozens of additional fonts for reading
· Highlight text with just one touch
· Improved eBook text search