Bank of the West Mobile

10.5K reviews
Content rating
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About this app

Be the master of your money with the Bank of the West app. Enjoy secure access to your accounts and manage your finances from virtually anywhere.

For your protection: our Android app now has a security feature that analyzes and combats potential risks to your mobile device. To ensure the app is as safe and secure as possible, we will ask for your consent to make and manage phone calls.


Sign in and bank securely with Fingerprint Sign In, Mobile PIN or password.

Send money, make payments, transfer and deposit funds on the go:
• Quickly send money to almost anyone you know in the U.S. via their email or U.S.
mobile number with Zelle®.
• View or modify scheduled payments and more with Bill Pay. Take a photo of your bill,
and we’ll do the rest.
• Easily move money between Bank of the West accounts and accounts at other banks.
• Deposit checks through the app and email yourself a receipt that has an image of the
check. Also verify and view images of cleared checks.

View and manage your accounts wherever you are:
• Manage your credit and debit cards: set travel notifications, activate new cards,
change your PIN or order a new card.
• Access up to 7 years’ worth of checking, savings, CD and credit card account
statements online. Manage your paperless preferences.
• View account balances and recent transactions without having to sign in using Quick
• Quickly look up a transaction without endless scrolling using our search bar. Just type
in first few letter or numbers to activate search.
• Find Bank of the West locations near you with our ATM and Branch Locator.


We put the safety and security of your personal and financial information first. We:
• Never store confidential information or account numbers on your mobile device.
• Use industry-standard data encryption to protect your transactions.
• Prompt you to verify your sign-in information after 5 minutes of inactivity.
• Block your mobile banking access if your device is lost or stolen.


The Bank of the West App is available to download at no cost. Your mobile carrier may impose data charges depending on your individual plan. Check with your carrier on specific fees and charges.

Member FDIC. Equal Housing Lender
Updated on
May 23, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
10.5K reviews
Just Sturgis
August 9, 2022
This has to be one of the worst apps I've ever seen. It looks like a failed PWA. Nothing renders properly. You can't scale up or down. Text, headings, and menu items are cut off. Absolutely horrible user experience. You are WAY better off visiting the site in a mobile browser and adding a home screen shortcut.
2 people found this review helpful
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Bank of the West
August 9, 2022
Thank you for your feedback. We understand that Mobile Banking is important to you. We take all suggestions seriously, and welcome any specific feedback you may have as to how to improve our app.
Darrin Furukawa
June 7, 2022
I think this is the worst app on my phone. The only thing it's useful for is checking your balance. Everything else never works. Want to deposit a check on the mobile app? Forget about it. The photo freezes after capture and by any chance you do get to the submit button it always says it's unable to read the photo try again. I tried to order a new debit card through the app couldn't do that either had to call in.
54 people found this review helpful
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Bank of the West
June 8, 2022
We are sorry to read of your experience. Thanks for letting us know! We always appreciate hearing from our customers and thank you for the feedback. We value your business. If the problem persists, please call the Contact Center at 1-800-488-2265 option 3, we want to help.
Kris K.j.
June 22, 2022
I was happy to see this update that would help with doing external transfers, but there was a glitch on the review page before submitting the transfer transaction, it gave 2 ACH disclosures and also wanted account authentication so I did that with my email and received authentication code and entered it, but it would not let pass through to submit the transfer. I was stuck on ACH disclosures and every time I clicked on one it it slide me back to the same page. I gave up. Not sure where to go.
20 people found this review helpful
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Bank of the West
June 23, 2022
Thanks for reaching out. Please contact us at 1-800-488-2265, option 3, at your earliest convenience. We are here to help during the hours of: Monday through Friday, 4 a.m. - 10 p.m. PT, Saturday, Sunday and most holidays, 5 a.m. - 10 p.m. PT. We value your business and want to look into your concern.

What's new

Seamlessly move money to and from your other bank accounts with our external transfers feature, reimagined and refreshed. This new experience is only the beginning — look out for more updates to mobile banking later this year. As always, we welcome your comments and feedback as we continue to improve your experience on the go.