Not working anymore Worked just great before update. I rarely rate these kind of things, but this has been very frustrating when trying to login or even transfer funds. It just keeps freezing and not logging in sometimes. UPDATE. It works again! I can transfer funds! Thank you BOTW.
Needs fixing Worked well for a long time. But the check deposit flips the camera image and reverses it which make it extremely annoying to use. Bug has been reported and left unfixed for several months now. Would love to give the app a higher rating.
Works well but "permissions" are of concern Why does a bank app. need access to my call logs and contacts??? It worked FINE before the update, now it wants more access and it won't work without it. Once again, we seem to be "updating" when the previous product worked just fine and didn't NEED "improving". I don't want catchy graphics, I don't want cutesy interfaces meant for the small minds of generation useless, I simply want a product that works and doesn't try to spy on me for using it. Wake up people.
Recent updates have restored it! **Update: issues appear resolved** The app persistently hangs at the "securely logging in" stage for me. Never thought I'd say this, but please revert it to the version featuring dozens of red error messages when opening the app. At least then, it was usable after a minute or two of dismissing errors.
Mobile app I love this app for it's great features. Quick balance is extremely helpful when I need to see my balance but don't have the time to login. Remote check deposits have saved my baccon a few times when I am out of the area but need to make a deposit.
Finally fixed!! As of the July 20, 2016 app update, the Google Play app store will FINALLY allow me to install the app - before this version, the app store would say the app is incompatible with my phone, even though I have a stock, latest-version Android Marshmallow Nexus 6 I purchased directly from Google. The phone itself is only one version behind from the latest and greatest. An insane, embarrassing, and frustrating situation for such a big bank, and NOW RECTIFIED! THANK YOU BANK OF THE WEST!! 👍🎉☺️
- Bug Fixes
- Fixed freezing issue experienced by a limited set of devices
Enjoy safe, easy and free mobile banking 24/7 with West Bank’s Mobile Banking.