Finally fixed!! As of the July 20, 2016 update, the Google Play app store will FINALLY allow me to install the app - before this version, the app store would say the app is incompatible with my phone, even though I have a stock, latest-version Android Marshmallow Nexus 6 I purchased directly from Google. The phone itself is only one version behind from the latest and greatest. An insane, embarrassing, and frustrating situation for such a big bank, and NOW RECTIFIED! THANK YOU BANK OF THE WEST!! 👍🎉☺️
Just goes black The app is completely unusable with the newest update. It used to be a great app.
Broken Uodate "fixes" connectivity issue but has a random char for the login and freezes up when you try to change it. Still unusable.
Still stuck at a black screen when I open the app
Fixed Can connect now, decent app little clunky
Do you guys even read the feed back from your customers? Can no longer log into account since last update as many others are also saying. Keeps saying to check internet connection and I am connected. Very disappointed with last update. Can't access my account any more. Any idea when you are going to fix?
Fixed connectivity error some users experienced.
Now you can transfer money between your accounts at Bank of the West and your accounts at other banks. You can also recover a forgotten username, reset your password, and view your full account and routing number
Tap and pay with your phone, get instant notifications, and lock your cards.