Works ok for most things it does, but the deposit feature needs a lot of work. Fails often when depositing most checks. I use another banks app for the same feature and it works near perfect. Please Bank west figure out the inconsistencies and fix. And no its not just my phone, because I have tried others with same inconsistent results.
I am so frustrated! I ditto all of the bad reviews for this app. It absolutely WILL NOT let you deposit a check anymore. It used to work great, but now it's a piece of junk. I have to drive to the bank now to make the deposits. Please, I'm begging you to please fix this problem!
Seems to be broke again since the latest update. Like others It says unable to complete my mobile deposit. This is the most important function of the app for me! It did work fine for quite awhile after the last time they fixed it... If it ain't broke, don't fix it!
people before you give up on this app and say it doesn't work, read my review! i finally figured out why the checks were giving me issues when i tried depositing them. because some of the checks dont fit all four corners i put a piece of white paper underneath! also had no problems with my camera not focusing, sometimes i'd have to tap the screen to "help" it focus. anyway, i hope others find my review to benefit them 😆
The app crashes most of the time when I attempt to deposit a check. I have to log back in each time. I love my local branch, but I am planning to switch to another bank with a more stable mobile application. It's too frustrating.
Useless and probably not secure. Crashes completely every time I try to camera deposit. Looking for a bank with a better app-who knew that would be a thing one day.
Now you can update your preferred email address from the app. Consumer loan account holders can now view transaction details and Goldline account holders can now view Total Credit Line.