This is the second time I've tried submitting a review. My first one disappeared, I guess. So this app has worked fine for the past few years until today. I'm guessing there was an update or something, but since this afternoon I can't open it at all. It keeps telling me that I have a connectivity issue. I need to check my balance!!! Ugh!
Ever since this app changed its logo my balances never shows correct. Is it not updating correctly? Lately, whenever I check my balance it's shows a negative balance. ??? I transfer money make a purchase and in the negative again! My available balance and my current balance aren't syncing. Frustrating not knowing what's actually available. Dislike.
The remote deposit function is just atrocious!!! I'd take photes of the check at well lit area with a dark background multiple times and still won't make it. Once, when I finally given up after a half dozen "deposit not successful, please retake picture or try later" messages, took the check to another bank. A few days later got a notice from the 2nd bank that the check was already cashed previously, with a $20 fee. I later found out one of the mobile deposit attempts at BOTW actually went through, even though I got the not successful error message. Absolutely worthless!
Crashes everytime I want to make a deposit. Now I know why I should switch to another bank. App is trash, period. What is the point of making an app if it doesn't work
The app works fine for me, however their technology isn't up to date. They don't have fingerprint sign-in for Android like my other financial apps. Makes it simple and a lot safer to use! That's disappointing.
Since last update i can't use app. It keeps telling me to check my connection, that I'm having connectivity issues. I'm on 4gLTE and other apps are working just fine fix and I'll change to higher star rating.
Now you can view account statements and manage paperless preferences from inside the app. Also check out our new design and logo.
Mobile banking made easy with HAPO Community Credit Union's FREE mobile app!