Bank of the West Mobile

10.8K reviews
Content rating
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About this app

Be the master of your money with the Bank of the West app. Enjoy secure access to your accounts and manage your finances from virtually anywhere.

For your protection: our Android app now has a security feature that analyzes and combats potential risks to your mobile device. To ensure the app is as safe and secure as possible, we will ask for your consent to make and manage phone calls.


Sign in and bank securely with Fingerprint Sign In, Mobile PIN or password.

Send money, make payments, transfer and deposit funds on the go:
• Quickly send money to almost anyone you know in the U.S. via their email or U.S.
mobile number with Zelle®.
• View or modify scheduled payments and more with Bill Pay. Take a photo of your bill,
and we’ll do the rest.
• Easily move money between Bank of the West accounts and accounts at other banks.
• Deposit checks through the app and email yourself a receipt that has an image of the
check. Also verify and view images of cleared checks.

View and manage your accounts wherever you are:
• Manage your credit and debit cards: set travel notifications, activate new cards,
change your PIN or order a new card.
• Access up to 7 years’ worth of checking, savings, CD and credit card account
statements online. Manage your paperless preferences.
• View account balances and recent transactions without having to sign in using Quick
• Quickly look up a transaction without endless scrolling using our search bar. Just type
in first few letter or numbers to activate search.
• Find Bank of the West locations near you with our ATM and Branch Locator.


We put the safety and security of your personal and financial information first. We:
• Never store confidential information or account numbers on your mobile device.
• Use industry-standard data encryption to protect your transactions.
• Prompt you to verify your sign-in information after 5 minutes of inactivity.
• Block your mobile banking access if your device is lost or stolen.


The Bank of the West App is available to download at no cost. Your mobile carrier may impose data charges depending on your individual plan. Check with your carrier on specific fees and charges.

Member FDIC. Equal Housing Lender
Updated on
Feb 23, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and App info and performance
Data is encrypted in transit
Data can’t be deleted
10.8K reviews
Garrett Baker (24GarrettGold)
January 9, 2023
Honestly, this app is pretty bad when it comes to crashing. If they didn't have that, I'd rate it a little higher. I've used the app for a few years now and I literally say "I bet it crashes this time" when I open the app. I run on a Google pixel and have no issues with any other apps. This one just probably has bad support.
17 people found this review helpful
Did you find this helpful?
Bank of the West
January 10, 2023
Thank you for reaching out. We're sorry to hear this. We'd like to speak with you regarding your experience and assist you. Please contact our Online Banking at 1-800-488-2265 option 3 at your earliest convenience. We are here to help, Monday through Friday, 4 a.m. - 10 p.m. PT, Saturday, Sunday and most holidays, 5 a.m. - 10 p.m. PT.
A Google user
August 19, 2019
Ever since the last update, the app has had problem after problem. Every once and a while, I have to go back in and re-setup the Quick Balance settings. that is very annoying. Also sometimes ws when I switch between this app and other apps, I have to log back in. I guess i will just have to use my computer from now ok on. I hope they fix these issues soon.
30 people found this review helpful
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Bank of the West
August 19, 2019
Thanks for your feedback – the best way for us to get better is to hear directly from you! We apologize for your frustrating experience with our app lately. We have recently implemented improvements. If the problems persist, please call the Contact Center at 1-800-488-2265 option 3.
A Google user
December 24, 2019
I really love the convenience of this app, but please fix it! It's quite frustrating when it just continually keeps showing the "check connectivity" message and you can't get into the app! Especially when I want to check my balances or transfer money or anything like that. Edit to add: It now (usually) works if I'm on wifi, but if I'm on data, it still doesn't work. 😞
19 people found this review helpful
Did you find this helpful?
Bank of the West
December 14, 2019
Thanks for your feedback – We apologize for the frustrating experience on our app lately. We have recently released a new App (version 19.12.0) to address the issue, so please let us know if it helps. If the problem persists, please call the Contact Center at 1-800-488-2265 option 3, we want to help.

What's new

Our latest update improves the Zelle® experience and addresses Bill Pay functionality for more ease of use and accuracy. So, add a payee and schedule a monthly bill payment, or send your money quickly to your friends and family today. With good attention to detail, this app keeps getting better.