David Breach
It's quite convenient to pre order food. I've had a few issues where the app times out taking a few minutes to fail an order and some times the order gives no response that it was successful and resets to the default screen but checking the receipt section shows the transaction went through ok. The one other slightly annoying thing is stock levels. The app says an item is out of stock so I order something different but when I pick up my order I can see the "out of stock" item in the counter.
5 people found this review helpful
BP Australia Pty Ltd
October 1, 2024
Hi David, we're sorry to hear you've had issues with the app. Please email customerenquiries@se1.bp.com so we can help you get back to enjoying BPme.
bafs08
App was working fine for 6 months then it just shat the bed. Will not let me log in at all now. Each time I try, whether it's via email, mobile, google, it tell me "oops, something went wrong, try again". Been happening for several months now and after every update I try again but to no avail. Website login works fine for me so it's not an account issue, just a bad app.
6 people found this review helpful
BP Australia Pty Ltd
June 21, 2024
Hi there, we're so sorry to hear you've had issues with the app. If you could contact us via https://bprewards.com.au/contact-us and detail the issues you've had, we'll be able to take a closer look and find a solution for you. Thanks for your patience on this.