
Mario Saccucci
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Update 1-3-21: Hadn't used the app in a while because it was so bare bones. It's gotten a lot better now, its finally a real replacement for their website. 5 stars Previous review: okay if you want to see your balance or chat with support. But for the love of everything please allows us to see data usage inside the app. It's a pain to have to log into the website everyday to make sure I'm staying under 44.4 GB a day average on a 1.4 TB monthly cap. Why is feature missing from the app?
14 people found this review helpful
Blue Ridge Apps
December 8, 2020
Thank you for your feedback. Customers are now able to view data usage through the app. Once logged in click the Menu icon in the top left then tap Internet Service, then View Data Usage. If there is anything else we can do to improve your experience, don't hesitate to let us know.

Damon Troch
Well the App itself is plain. Nothing but limited and basic options. Only allows upgrades on your internet packages only. (No downsizing or downgrading at all online) So you constantly have to reach out to their CSRs whom are never on the same page as each other. They are extremely expensive on their tv options. But their Internet prices and packages are reasonable and very fast and Ive never experienced any issues with their internet. They certainly could improve in many aspects.
8 people found this review helpful

holly weathers
you can't view your bill every time I try to view my bill it says no bill to view. I have spoke with blue Ridge they have acknowledged it has been a problem but i can still pay my bill. No i would like to view it before i do that is the whole point of having the online service. It gas been several months and problem still not fixed.
2 people found this review helpful
Blue Ridge Apps
December 8, 2020
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at csr@brctv.com. Thank you.