Review from A Google User
Great! Very happy that the Seattle public library has an app for me to easily access my account and reserve books. A huge time saver for my busy life!
Super slow. Lots of spinners. The search is pretty bad. Can't login consistently in a timely fashion. Once in, however, it's easy to see what you have checked out, holds, etc. Could be improved a ton
I use it only to check on status of lending requests It is better than nothing, barely.
Unresponsive application. Just doesn't work.
The new app sucks even more than the old one! Your checked out books are no longer arranged from closest due to furthest, and when you hit renew, nothing seems to happen. No message (success or failure) is given. C'mon guys! Hire some real developers and fix this! You're too good of a library system to have such a terrible app in such a techie city...
Reminds me of late 90s webpages. Overdrive is poorly connected. Instead of rebranding the library, they should spend the money to develop a modem app. The minimal criticism about this suggests that no one cares about this app. ***Update. No changes of note.
Now the app is less user friendly!! After reporting issue with repeated request to sign in you have "fixed" the problem (supposedly) by removing the feature where the app will remember your sign in info. Now you have to enter the card number and PIN every time you want to use the app. This is not a fix!! This is just incompetence at it's best. If you cannot do better I will be petitioning my library to find a competent company to supply them with an app that will work. There are several other issues with your app as well.