Patient Hub by Brightree

112 reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Stay in touch with your Home Medical Equipment Provider with our simple and easy to use mobile app. Ask your equipment or medical supply provider if they use Patient Hub by Brightree™ and ask them to send you a registration link.

· You can send secure messages to your provider and get answers right through the app. No more waiting on the phone.
· Get appointment reminders, delivery notifications, even shipment tracking numbers as soon as they are assigned.
· Check your resupply eligibility and create orders from the app*

*Your Medical Equipment Provider must have this feature enabled.
Updated on
Jul 13, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Health and fitness and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

106 reviews
Mary Lynn Mack
August 15, 2021
Have been trying for weeks to reset password and nothing works. I use the reset link, reset password and get an error that my session timed out. When I go to log in using the newly created password, I get an inaccurate password error. My provider tried sending me a new activation code, but that doesn't work bc I already have an account, I just can't get into it. Beyond frustrating.
32 people found this review helpful
Did you find this helpful?
Jenny Voss
September 21, 2023
The app itself is well made and easy to navigate, but the company stopped responding to messages. Maybe it's a routing issue? Best to call your provider directly, sadly. I'll be uninstalling this.
6 people found this review helpful
Did you find this helpful?
Taylor Hughes
August 9, 2023
This app is useless, I'm supposed to get automated messages about my disabled daughters medical supplies and they stopped sending them. Can never get through to anyone on the phone and it takes forever for someone to message you back. I'm surprised aveanna is still in business from their lack of empathy and customer service.
10 people found this review helpful
Did you find this helpful?

What's new

Thanks for using the Patient Hub app! We're constantly making enhancements to our app to improve performance, security and reliability. Stay up-to-date with the latest version for the best experience.